Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Copley

(615) 830-2433
Harvest,AL

Summary

Dynamic professional with a proven track record at Vail Resorts, excelling in relationship building and customer service. Adept at classroom management and student engagement, fostering positive learning environments. Recognized for enhancing vendor relationships and improving payment accuracy, showcasing strong analytical skills and adaptability in fast-paced settings.

Overview

2012
2012
years of professional experience

Work History

Substitute Teacher

Madison County Board Of Education
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Reservation Agent

Vail Resorts Inc
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
  • Resolved various issues and discrepancies for customers.

Accounting Officer

Sims Recycling Inc.
02.2004 - 08.2011
  • Improved efficiency of accounts payable and receivable processes, resulting in faster payment collection and vendor payments.
  • Assisted with budget preparation and monitoring, ensuring alignment with company goals and objectives.
  • Collaborated with external auditors during annual audits, providing accurate documentation for efficient review process.
  • Managed cash flow effectively, ensuring sufficient funds were available to meet operational needs while optimizing investment opportunities.

Accounts Payable Analyst

Vail Resorts, Inc.
05.2002 - 01.2003
  • Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
  • Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
  • Researched and resolved invoice and payment issues for internal employees and external vendors.
  • Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
  • Improved payment accuracy with meticulous invoice review and reconciliation efforts.

Education

Certified Nurses Aide Certicate - Nursing

Prestonsburg Community College
Prestonsburg, KY

High School Diploma -

Sheldon Clark High School
Inez, KY
05.1990

Skills

  • Classroom management
  • Adaptable
  • Relationship building and management
  • Student engagement

Timeline

Accounting Officer

Sims Recycling Inc.
02.2004 - 08.2011

Accounts Payable Analyst

Vail Resorts, Inc.
05.2002 - 01.2003

Substitute Teacher

Madison County Board Of Education

Reservation Agent

Vail Resorts Inc

Certified Nurses Aide Certicate - Nursing

Prestonsburg Community College

High School Diploma -

Sheldon Clark High School

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Kim Copley(615) 830-2433