Kim Cummings
Elkins,AR
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
40
40
years of professional experience
Work History
Administrative Assistant
State of Arkansas
Fayetteville
09.2016 - Current
- Photocopies various documents and ensures appropriate safeguard of such documents related to confidentiality
- Perform tasks using standard operating equipment and computer programs to prepare and format forms, correspondence, reports and other documents
- Provides routine data entry, keying in information into designated fields using various data bases
- Assists in ensuring the proper flow of paperwork exists within an assigned department
- Answers written or oral inquires of a routine nature
- Schedule appointments, verify data, provide follow up and communicate appointment schedule to appropriate parti
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
First Security Bank Teller
West Main Street
Farmington
01.2015 - Current
- Provide account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night deposits; selling cashier's checks; answering questions in person or on the telephone.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Manager
Explore Adventure Store
Springdale
01.2013 - 01.2015
- Managed all aspects of the Adventure Store operations including customer service, employee training, supervision, and record keeping
Poll Supervisor
Washington County Election Commission
Fayetteville
01.2010 - 01.2013
- Supervised one of the largest polling sites in Washington County
- Responsibilities included: Staff scheduling; managing voting supplies; setting up, opening and closing the poll site; returned ballots and other equipment to the courthouse after the polls closed; confirmed all legal requirements were met; dealt directly with voters to handle any concerns and/or complaints.
Manager / Owner
Northwest Manufacturing Machine Shop
Springdale
01.2003 - 01.2013
- Office manager, payroll clerk, purchasing agent, customer service representative and collections agent
- Worked with Microsoft Word and used Excel spreadsheets.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Recruiter and Crew Leader
United States Census Bureau
Washington
01.2009 - 01.2010
- As an Enumerator, conducted Census mapping all over Washington County
- As a Recruiter in Madison and Washington Counties, responsible for setting up testing sites and conducted the tests needed for Census Bureau employment.
- Responsible for promoting the test dates, provided information to town establishments, provided coverage for hard to recruit areas and mentored new staff members
- As a Crew Leader I conducted training sessions for 20 trainees, and implemented mandatory training by using classroom instructions, practice interviews and on-the-job guidance
- Assigned duty areas to employees, observed them in the field and provided assistance and supervision
- Reviewed and certified daily payroll and progress reports
- Met accuracy standards were while maintaining high production
- Advised supervisor of progress and made recommendations based on job performance.
Pre-K Teacher / Assistant Director
Central's Center for Children
Fayetteville
01.1985 - 01.2003
- As Assistant Director I was responsible for making sure each room was staffed correctly at all times
- I maintained the computer program for payroll and generated and turned in reports weekly
- I gave tours to prospective families and provided customer service to the parents
- I kept records for the state food program and planned menus based on our food budget, and state requirements
- I wrote the director's report each month and was responsible for organizing bills and other misc
- Purchases sorted into line items for the finance administrator
Education
some college -
Westark Community College
Fort Smith, ARSkills
- Purchasing
- Verbal Communication
- Recruiting
- Supervising Experience
- Administrative Experience
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Customer and client relations
- Computer Proficiency
Timeline
Administrative Assistant
State of Arkansas
09.2016 - Current
First Security Bank Teller
West Main Street
01.2015 - Current
Manager
Explore Adventure Store
01.2013 - 01.2015
Poll Supervisor
Washington County Election Commission
01.2010 - 01.2013
Recruiter and Crew Leader
United States Census Bureau
01.2009 - 01.2010
Manager / Owner
Northwest Manufacturing Machine Shop
01.2003 - 01.2013
Pre-K Teacher / Assistant Director
Central's Center for Children
01.1985 - 01.2003
some college -
Westark Community College