Kim Estes
Santa Rosa Beach,FL
Summary
I am a friendly, loyal and dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the hospitality industry, I love to learn, and am always up to a challenge no matter the situation. I get along with others, while working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.
I am a professional bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
24
24
years of professional experience
Work History
Bartender and Server
Bud & Alley's
12.2020 - 12.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Aquarius Casino Resort
03.2013 - 06.2013
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Special Events Coordinator/Insurance Administrator
Bud & Alley's Restaraunt
02.2007 - 07.2011
- Enhanced attendee satisfaction by meticulously planning and executing memorable special events.
- Streamlined event operations by developing efficient logistical processes for event setup and breakdown.
- Collaborated with vendors and suppliers to ensure seamless delivery of exceptional event services.
Assistant General Manager
Bud & Alley's Restaurant
10.2006 - 10.2007
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Bartender/Manager
Bud & Alley's Restaurant
04.2005 - 10.2006
- Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
- Streamlined bar operations for increased efficiency by implementing new inventory management systems.
- Increased overall revenue with creative drink promotions and themed events.
- Improved staff performance through comprehensive training programs and regular feedback sessions.
Bartender / Bar Closer
Bud & Alley's
03.2000 - 11.2004
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
No Degree - General Studies
University of Nevada - Las Vegas
Las Vegas, NVSkills
- Payment Processing
- Beverage Preparation
- Food Preparation
- Menu Memorization
Timeline
Bartender and Server
Bud & Alley's
12.2020 - 12.2023
Server
Aquarius Casino Resort
03.2013 - 06.2013
Special Events Coordinator/Insurance Administrator
Bud & Alley's Restaraunt
02.2007 - 07.2011
Assistant General Manager
Bud & Alley's Restaurant
10.2006 - 10.2007
Bartender/Manager
Bud & Alley's Restaurant
04.2005 - 10.2006
Bartender / Bar Closer
Bud & Alley's
03.2000 - 11.2004
No Degree - General Studies
University of Nevada - Las Vegas
Similar Profiles
Heavinleigh HouseHeavinleigh House
Activity Aide at Pink Bud Nursing CenterActivity Aide at Pink Bud Nursing Center
Alexander RobertsonAlexander Robertson
Shipping Clerk and Debur at Red Bud IndustriesShipping Clerk and Debur at Red Bud Industries
Jongwoo RohJongwoo Roh
Assistant Principal at Bud Carson Middle SchoolAssistant Principal at Bud Carson Middle School
Shelia ChaneyShelia Chaney
Co-Owner at Barefoot 30A Beach Vacations, LLCCo-Owner at Barefoot 30A Beach Vacations, LLC
Brooke BairdBrooke Baird
Bartender at The TapBartender at The Tap