Kim Moffett
Freehold,NJ
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
10
10
years of professional experience
Work History
Patient Access Specialist
Hackensack Meridian Health
01.2018 - Current
- Collected and validated patient demographics and insurance information.
- Participated in ongoing training programs to stay current with industry trends and best practices in patient access services.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Verified patient insurance eligibility and entered patient information into system.
In-Home Nanny
Potter Household
02.2014 - 06.2019
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.
Marketing Team Member
Specialty Insurance Agency
04.2017 - 11.2017
- Consistently met or exceeded project deadlines while maintaining high levels of quality in all deliverables.
- Conducted market research and analysis to identify consumer trends and preferences.
- Conducted market research to identify customer needs and preferences.
Education
Diploma - Medical Billing And Coding
Herzing University
Dearborn, MI12.2017
Skills
- Healthcare Software Knowledge
- Information Collection
- Insurance Verification
- Patient Registration
- Customer Service
- Multitasking and Organization
- Scheduling Diagnostic Procedures
- Calm and Effective Under Pressure
- Reliability and Dedication
- Caring and Empathetic
Timeline
Patient Access Specialist
Hackensack Meridian Health
01.2018 - Current
Marketing Team Member
Specialty Insurance Agency
04.2017 - 11.2017
In-Home Nanny
Potter Household
02.2014 - 06.2019
Diploma - Medical Billing And Coding
Herzing University
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