Kim Nguyen
Douglasville,Georgia
Summary
Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Wings and Chinese
Douglasville, Georgia
11.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Receptionist
Signature Nails Spa
Douglasville, Georgia
11.2020 - 11.2022
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Some College (No Degree) - Architecture
Kennesaw State University
Kennesaw, GASkills
- POS System Operation
- New Hire Training
- Positive Attitude
- Online Order Picking
- Customer Service
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Accomplishments
- Honor High School Graduate
- HOPE Scholarship
Affiliations
- Participated in team's sports.
References
References available upon request.
Timeline
Cashier Team Lead
Wings and Chinese
11.2023 - Current
Receptionist
Signature Nails Spa
11.2020 - 11.2022
Some College (No Degree) - Architecture
Kennesaw State University
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