Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kim Sechrist

Provo

Summary

  • Well rounded, knowledgeable professional with 10+ years combined sales, customer service, coaching, and personal assistant experience. Specialize in unique customer relations training with experience in high stress environments. 4+ years experience as a caregiver CNA and dietitian for residents with special needs.
  • I became a part time artist in 2020 and continue to fill my off days with this endeavor.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Care.com
Provo, UT
11.2022 - Current
  • In-home care
  • Cooking/ Specialized in Dietary needs
  • Grooming/Bathing
  • Medication Administration
  • Transportation
  • Diabetic Monitoring
  • Alzheimer and Memory Care
  • Rehabilitation
  • Vitals

PCA Personal Care Assistant

Courtyard at Jamestown Assisted Living
Provo, UT
12.2021 - 03.2022
  • Daily care for multiple residents. Provided companionship, safety, and reassurance as needed.
  • Established a trusting relationship with each resident to best meet individual needs.
  • Performed all tasks required of a CNA and more.
  • A back injury on the job resulted in me leaving this position abruptly.

Customer Service Coach

Slingshot
Orem, UT
12.2018 - 12.2019
  • Sales Representative
  • Promotions: Accounts Receivable Specialist, Customer Loyalty Coach.
  • Educated over 120 new employees in order to launch a new customer service department. Ran quality assurance reports, monitored call recordings and coached live calls for further improvement while continuing to bring on new hires.

Marketing Consultant

ZipLocal
Provo, UT
08.2015 - 01.2019
  • Consulted and educated business owners on the necessity of digital marketing tools; SEO, Social Media, Google Ad Words
  • Managed 300k+ in revenue accounts while acquiring new SEO accounts with our Premium Program solutions.
  • Established a trusting rapport with each client by creating a unique marketing strategy that specifically catered to their needs and goals.

Education

Graduate - undefined

Grant Cardone University
01.2017

Associate in Science (AS) - Business

Montana State University
Bozeman, MT
01.1994

Skills

  • Customer Service
  • Digital marketing
  • Social media marketing
  • Proofreading
  • Negotiation (5 years)
  • Search Engine Optimization (SEO)
  • Customer relationship management
  • Hospitality
  • Customer service
  • Social listening
  • Communication skills
  • Social media management
  • Supervising experience
  • Conflict management
  • Microsoft Excel
  • Microsoft Office
  • Typing

Certification

  • Food Handler Certification
  • CPR Certification

Timeline

Certified Nursing Assistant

Care.com
11.2022 - Current

PCA Personal Care Assistant

Courtyard at Jamestown Assisted Living
12.2021 - 03.2022

Customer Service Coach

Slingshot
12.2018 - 12.2019

Marketing Consultant

ZipLocal
08.2015 - 01.2019

Graduate - undefined

Grant Cardone University

Associate in Science (AS) - Business

Montana State University
Kim Sechrist