Well rounded, knowledgeable professional with 10+ years combined sales, customer service, coaching, and personal assistant experience. Specialize in unique customer relations training with experience in high stress environments. 4+ years experience as a caregiver CNA and dietitian for residents with special needs.
I became a part time artist in 2020 and continue to fill my off days with this endeavor.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Care.com
11.2022 - Current
In-home care
Cooking/ Specialized in Dietary needs
Grooming/Bathing
Medication Administration
Transportation
Diabetic Monitoring
Alzheimer and Memory Care
Rehabilitation
Vitals
PCA Personal Care Assistant
Courtyard at Jamestown Assisted Living
12.2021 - 03.2022
Daily care for multiple residents. Provided companionship, safety, and reassurance as needed.
Established a trusting relationship with each resident to best meet individual needs.
Performed all tasks required of a CNA and more.
A back injury on the job resulted in me leaving this position abruptly.
Educated over 120 new employees in order to launch a new customer service department. Ran quality assurance reports, monitored call recordings and coached live calls for further improvement while continuing to bring on new hires.
Marketing Consultant
ZipLocal
08.2015 - 01.2019
Consulted and educated business owners on the necessity of digital marketing tools; SEO, Social Media, Google Ad Words
Managed 300k+ in revenue accounts while acquiring new SEO accounts with our Premium Program solutions.
Established a trusting rapport with each client by creating a unique marketing strategy that specifically catered to their needs and goals.