Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kim Sechrist

Provo

Summary

  • Well rounded, knowledgeable professional with 10+ years combined sales, customer service, coaching, and personal assistant experience. Specialize in unique customer relations training with experience in high stress environments. 4+ years experience as a caregiver CNA and dietitian for residents with special needs.
  • I became a part time artist in 2020 and continue to fill my off days with this endeavor.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Care.com
11.2022 - Current
  • In-home care
  • Cooking/ Specialized in Dietary needs
  • Grooming/Bathing
  • Medication Administration
  • Transportation
  • Diabetic Monitoring
  • Alzheimer and Memory Care
  • Rehabilitation
  • Vitals

PCA Personal Care Assistant

Courtyard at Jamestown Assisted Living
12.2021 - 03.2022
  • Daily care for multiple residents. Provided companionship, safety, and reassurance as needed.
  • Established a trusting relationship with each resident to best meet individual needs.
  • Performed all tasks required of a CNA and more.
  • A back injury on the job resulted in me leaving this position abruptly.

Customer Service Coach

Slingshot
12.2018 - 12.2019
  • Sales Representative
  • Promotions: Accounts Receivable Specialist, Customer Loyalty Coach.
  • Educated over 120 new employees in order to launch a new customer service department. Ran quality assurance reports, monitored call recordings and coached live calls for further improvement while continuing to bring on new hires.

Marketing Consultant

ZipLocal
08.2015 - 01.2019
  • Consulted and educated business owners on the necessity of digital marketing tools; SEO, Social Media, Google Ad Words
  • Managed 300k+ in revenue accounts while acquiring new SEO accounts with our Premium Program solutions.
  • Established a trusting rapport with each client by creating a unique marketing strategy that specifically catered to their needs and goals.

Education

Graduate - undefined

Grant Cardone University
01.2017

Associate in Science (AS) - Business

Montana State University
Bozeman, MT
01.1994

Skills

  • Customer Service
  • Digital marketing
  • Social media marketing
  • Proofreading
  • Negotiation (5 years)
  • Search Engine Optimization (SEO)
  • Customer relationship management
  • Hospitality
  • Customer service
  • Social listening
  • Communication skills
  • Social media management
  • Supervising experience
  • Conflict management
  • Microsoft Excel
  • Microsoft Office
  • Typing

Certification

  • Food Handler Certification
  • CPR Certification

Timeline

Certified Nursing Assistant

Care.com
11.2022 - Current

PCA Personal Care Assistant

Courtyard at Jamestown Assisted Living
12.2021 - 03.2022

Customer Service Coach

Slingshot
12.2018 - 12.2019

Marketing Consultant

ZipLocal
08.2015 - 01.2019

Graduate - undefined

Grant Cardone University

Associate in Science (AS) - Business

Montana State University
Kim Sechrist