Well rounded, knowledgeable professional with 10+ years combined sales, customer service, coaching, and personal assistant experience. Specialize in unique customer relations training with experience in high stress environments. 4+ years experience as a caregiver CNA and dietitian for residents with special needs.
I became a part time artist in 2020 and continue to fill my off days with this endeavor.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Care.com
Provo, UT
11.2022 - Current
In-home care
Cooking/ Specialized in Dietary needs
Grooming/Bathing
Medication Administration
Transportation
Diabetic Monitoring
Alzheimer and Memory Care
Rehabilitation
Vitals
PCA Personal Care Assistant
Courtyard at Jamestown Assisted Living
Provo, UT
12.2021 - 03.2022
Daily care for multiple residents. Provided companionship, safety, and reassurance as needed.
Established a trusting relationship with each resident to best meet individual needs.
Performed all tasks required of a CNA and more.
A back injury on the job resulted in me leaving this position abruptly.
Educated over 120 new employees in order to launch a new customer service department. Ran quality assurance reports, monitored call recordings and coached live calls for further improvement while continuing to bring on new hires.
Marketing Consultant
ZipLocal
Provo, UT
08.2015 - 01.2019
Consulted and educated business owners on the necessity of digital marketing tools; SEO, Social Media, Google Ad Words
Managed 300k+ in revenue accounts while acquiring new SEO accounts with our Premium Program solutions.
Established a trusting rapport with each client by creating a unique marketing strategy that specifically catered to their needs and goals.