Summary
Overview
Work History
Education
Skills
Professional Office Skills:
Timeline
Generic

Kim Whitmire

Paterson

Summary

Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.

Overview

15
15
years of professional experience

Work History

Patient Service Representative (PSR)

Paterson Community Health Center
08.2024 - Current

Unit Clerk

Complete Care at Fair Lawn Edge
11.2021 - 06.2023

Office Administrator

Lindstrom & King Co., Inc.
12.2019 - 05.2020

Administrative Asst / Customer Service

Marcal Paper Products
03.2010 - 02.2019

Education

Administrative / Clerical Certificate -

The Greater Paterson OIC
Paterson, NJ
02.1996

H.S. Diploma - undefined

Passaic High School
Passaic, NJ
06.1984

Skills

  • Microsoft Word & Office, Excel, Office Administration, Customer Service, Outlook, PDF Electronic Filing and Data Entry, QuickBooks, Adult First Aid/CPR/AED, Front Desk Operation
  • HIPAA compliance
  • Insurance verifying
  • Appointment scheduling
  • Patient intake

Professional Office Skills:

  • Answer and responding to incoming calls/emails
  • Schedule all doctors appointment for patients/residents
  • Handling of patients medical charts and doctor’s notes
  • Verification of patients medical insurance
  • In charge of stocking medical supplies
  • Strong writing skills and usage of professional and proper grammar
  • Ordering needed medical supplies for every department on a weekly basis
  • Daily filing of all medical charts in every unit
  • A/P & A/R
  • Effectively utilize software, tools and knowledge acquired from training
  • Ability to use critical thinking skills, take initiative on solving problems and support other team members

Timeline

Patient Service Representative (PSR)

Paterson Community Health Center
08.2024 - Current

Unit Clerk

Complete Care at Fair Lawn Edge
11.2021 - 06.2023

Office Administrator

Lindstrom & King Co., Inc.
12.2019 - 05.2020

Administrative Asst / Customer Service

Marcal Paper Products
03.2010 - 02.2019

H.S. Diploma - undefined

Passaic High School

Administrative / Clerical Certificate -

The Greater Paterson OIC