Summary
Overview
Work History
Education
Skills
Timeline
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Kim Wilson

Toledo,OH

Summary

Hardworking, dedicated and driven sales management professional bringing valuable experience in guest relations,property upkeep and online reservations. Successful at improving sales and exceeding expectations.

Utilizes strong organizational skills and attention to detail to maintain high standards of property management. Track record of enhancing guest satisfaction and ensuring smooth property operations.

Overview

22
22
years of professional experience

Work History

Residential Property Manager

Kendall Enterprise /airbNb
10.2022 - 06.2025
  • Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing guests.
  • Handled guest complaints promptly and appropriately, calling in repairmen, and other support services.
  • Oversaw management of 3 properties while providing general service to guests.
  • Improved guests satisfaction by addressing concerns promptly and maintaining open lines of communication.

Sales Manager

ABC Auto Auction
10.2007 - 03.2016
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Coached employees in successful selling methods.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Increased sales volume by 300% within 2 years.

Outside Sales Professional

Curtis 1000
05.2003 - 09.2007
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings.

Education

Bachelor of Science - Therapeutic Recreation

University of Toledo

Skills

  • Staff Training and Development
  • Sales performance tracking
  • Budgeting and Expenditures
  • Strategic decision making
  • Sales performance evaluation
  • Effective relationship management
  • Sales forecasting
  • Sales program management

Timeline

Residential Property Manager

Kendall Enterprise /airbNb
10.2022 - 06.2025

Sales Manager

ABC Auto Auction
10.2007 - 03.2016

Outside Sales Professional

Curtis 1000
05.2003 - 09.2007

Bachelor of Science - Therapeutic Recreation

University of Toledo

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