Results-driven Practice Administrator with expertise in operations management, HIPAA compliance, and patient relations. Proven ability to enhance efficiency and streamline workflows, ensuring optimal patient care and operational success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Practice Administrator
OpSolutions
San Antonio, TX
2016 - Current
Coordinated daily operations to enhance efficiency and streamline workflow processes.
Implemented electronic health record systems to improve patient data management.
Developed staff schedules to optimize resource allocation and coverage needs.
Facilitated communication between departments to ensure seamless patient care delivery.
Managed billing and coding processes to maintain compliance with healthcare regulations.
Trained new employees on office protocols and software applications for improved productivity.
Negotiated contracts with vendors for cost-effective procurement of medical supplies and equipment.
Coordinated credentialing processes for healthcare professionals, ensuring compliance with regulatory standards.
Director of Revenue Cycle
American Surgical Professionals
Houston, Tx
2014 - 2017
Managed end-to-end revenue cycle processes ensuring timely and accurate billing.
Implemented process improvements that enhanced overall operational efficiency.
Led cross-functional teams to optimize claims management and reduce denials.
Analyzed financial data to identify trends and drive strategic decision-making.
Monitored key performance indicators to measure effectiveness of revenue cycle initiatives.
Established strong relationships with payers, improving communication and resolving disputes more effectively.
Revenue Cycle Manager
McKesson
2012 - 2014
Streamlined billing processes to enhance revenue collection efficiency.
Analyzed claims data to identify trends and reduce denial rates effectively.
Implemented process improvements, ensuring accurate charge capture and coding compliance.
Initiated process improvement projects that resulted in reduced processing times and increased collections efficiency.
Conducted regular audits to identify areas for improvement in the revenue cycle process.
Revenue Cycle Manager
Access MediQuip
Houston, TX
2009 - 2011
Mentored junior team members in reporting tools and analytics for performance tracking.
Streamlined workflows to minimize claim rejections and maximize reimbursement rates from insurance providers.
Increased cash flow through timely resolution of payer denials and underpayments.
Reduced denial rates through meticulous claims review and enhanced coding practices, ensuring maximum revenue capture.
Payer Relations Analyst
Access MediQuip
Houston, TX
2008 - 2009
Evaluated processes for efficiency, recommending changes that led to improved outcomes.
Led projects aimed at optimizing resource allocation and enhancing operational efficiency.
Effectively managed and maintained relationships with payer clients and internal departments, to proactively maintain positive client relations with minimal business interruption to ensure contract guidelines and operational procedures were met or exceeded