Kimberlee Appling
7 For All Mankind
Snellville,Georgia
26
Years of experience
Results-driven professional with 25 years of experience in retail and service industries. Skilled in integrating technology and restructuring operations within regulatory environments. Expertise in managing staff, finances, and facilities while enhancing customer service. Strong communicator and leader focused on developing systems to optimize operations, increase revenue, and achieve business objectives.
Work History
Store Manager
3 Years 7 Months- Developed and implemented sales strategies to enhance revenue growth and market presence.
- Led daily operations, ensuring efficient store performance and exceptional customer service.
- Trained and mentored staff, fostering a collaborative team environment and improving overall productivity.
- Analyzed inventory levels, optimizing stock management to meet customer demand while minimizing excess.
- Cultivated strong relationships with customers, building loyalty through personalized service and engagement initiatives.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
4 Years 2 Months- Manage employees and deliver exceptional in-store client experience by presenting self, brand, and products in a way that connects with customers and offers products or services that meet customer needs and encourage purchases. Build and develop the store team, making appropriate decisions about associate performance and staffing levels. Directed the planning, driving, and controlling of sales performance, shrink, and payroll to surpass goals. Ability to attract, retain and develop top talent as well as coach, counsel and inspire. Established and taught customer satisfaction practices to team members, ensuring a high standard of service. Communicate any new initiatives from management to peers and other personnel.
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Developed staff training programs to enhance product knowledge and sales techniques.
- Implemented inventory management systems to reduce stock discrepancies and improve accuracy.
Assistant Store Manager
2 Years 6 Months- Managed six employees, exceeded sales plans, controlled inventory, and coordinated promotional events to drive sales. Conducted store visits, interviewed, recruited, hired, trained, and developed staff to optimize performance. Coached and motivated team members to achieve results and maintained budgets and sales plans while coordinating reports to senior management.
- Showcased significant successes
- Oversaw operations of $2,700,000 store for two years and managed six employee personnel.
Assistant Store Manager
5 Years- Assisted in managing daily store operations, ensuring optimal customer service and satisfaction.
- Trained and mentored new staff, fostering a collaborative team environment.
- Coordinated visual merchandising efforts to enhance product presentation and store aesthetics.
- Resolved customer complaints effectively, improving overall shopping experience and retention rates.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Operations Manager
10 Years 5 Months- Overseen management of logistical projects from proposal acceptance through to installation and ensured that all projects are undertaken within budget and on time; costs reports are maintained. Meet weekly with the team to discuss progress on all current projects. Coordinate additional meetings as required with key staff to move projects forward; organize, coordinate and have general oversight of all ten staff members and activities. Overseen overall management, planning and controls of daily work activities. Contribute to short and long term organizational planning and strategy.
- Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
- Led cross-functional teams to implement operational improvements, increasing overall efficiency.
- Developed and executed training programs for staff, enhancing team performance and productivity.
Education
Associates of Science - Computer Science
- Professional Development:
- Training & Development | Business Law & Ethics | Employment Laws | Hiring the Right People
- Compensation & Benefits Management | Developing Others | Risk Management & Insurance
- Principles of Management | Achieving Communication Excellence | Fundamental of Mission Support Training
- Certified in Emotional Leadership in Emotional Intelligence | Loss Prevention
Skills
Customer Service Relations
Staff training
Process Improvement
Logistics Management
Staff Development &
Interview/Assess Candidates
Candidate Screening
Supply Chain Management
Strategic Planning
High-Impact Sales Presentations
Policy and Procedure Composition
Report & Document Preparation
Assembling & Maintaining Records
Risk Management
Computer Expertise: Knowledgeable in Internet technologies
software applications and tools along with problem-solving skills with keen attention to detail and delivering outstanding results.
Task management
Sales Strategy Development: Deliver dynamic
highly effective presentations that were clear and concise
conveying facts and information in an engaging manner. Experience with teams from diverse backgrounds; community-minded individual with an energetic style that provides efficient
cost-effective utilization of resources while developing relationships and maximizing customer service.
Timeline
Store Manager
7 For All Mankind
01.2023 - CurrentRead More
Store Manager
Brooks Brothers
11.2018 - 01.2023Read More
Assistant Store Manager
St. John Knits
05.2016 - 11.2018Read More
Assistant Store Manager
Tommy Bahama, Inc.
05.2011 - 05.2016Read More
Operations Manager
Foot Locker, Inc.
12.2000 - 05.2011Read More
Georgia Perimeter College
Associates of Science from Computer Science
Read More