Summary
Overview
Work History
Education
Skills
Timeline
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Kimberlee Gray

Cumming,GA

Summary

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

11
11
years of professional experience

Work History

Cashier

Costco
03.2020 - Current
  • Greeted members entering store and responded promptly to member needs.
  • Welcomed members and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped members complete purchases, locate items, and join our executive program.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Server

Texas Roadhouse
06.2016 - 04.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Sales Representative

MarketStar
01.2014 - 08.2017
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.

Education

High School Diploma -

Two Rivers High School
Ogden, UT

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Payment processing
  • Issue resolution
  • Complex Problem-solving
  • Attention to detail

Timeline

Cashier

Costco
03.2020 - Current

Server

Texas Roadhouse
06.2016 - 04.2020

Sales Representative

MarketStar
01.2014 - 08.2017

High School Diploma -

Two Rivers High School

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Kimberlee Gray