Kimberleigh Martinez
Itasca,IL
Summary
Dynamic and results-oriented professional with experience at Torrid and Global Tech Experience. Excelled in enhancing customer satisfaction and loyalty, and driving sales through innovative marketing initiatives and merchandise displays. Skilled in customer service and digital marketing, demonstrated by increasing social media engagement and optimizing SEO. Proven ability in teamwork, promotional planning, and leveraging industry trends to achieve business goals.
Overview
1
1
year of professional experience
Work History
Key Holder
Torrid
05.2023 - Current
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Coordinated promotional events, driving foot traffic to the store and boosting sales revenue.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Digital Marketing Intern
Global Tech Experience
08.2023 - 12.2023
- Designed and presented social media campaign ideas.
- Assisted in creating visually compelling graphics for social media platforms, increasing engagement among followers.
- Optimized website content and images to improve search engine rankings.
- Researched and analyzed industry trends to inform search marketing strategies.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
Education
Bachelor of Science - Marketing
University of Illinois At Chicago
Chicago, IL05.2024
Skills
- Customer Service
- Training and mentoring
- Daily Reporting
- Promotional planning
- Marketing initiatives
- Relationship Building
- Merchandise Promotion and Display
- Teamwork and Collaboration
Timeline
Digital Marketing Intern
Global Tech Experience
08.2023 - 12.2023
Key Holder
Torrid
05.2023 - Current
Bachelor of Science - Marketing
University of Illinois At Chicago
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