Kimberley Carey
Jamaica BCH,TX
Summary
Reliable, detail-oriented, and highly motivated with strong organizational skills with the ability to learn new tasks quickly and proficiently.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Customer Service Lead
Seven Seas
Galveston, TX
03.2024 - Current
- Handled cash and credit card payments and returned receipts, change and payment cards to customers.
- Consulted with customers regarding needs and addressed concerns.
- Ensured compliance with company policies and regulations related to customer service operations.
Food Sanitation Supervisor
Taylors International
Fort Lee, VA
09.2021 - 02.2024
- Conducted regular inspections to identify areas needing sanitation improvement.
- Collaborated with team members to implement best sanitation practices.
- Documented sanitation procedures and compliance with regulatory standards.
Digital Plate Maker
Tension Envelope Corporation
Fort Worth, TX
11.2020 - 04.2021
- Assessed digital customer files against supplied hard copy to identify and resolve discrepancies.
- Prepared artwork for offset printing using various technologies, including Cdi Esko Spark.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Lead Machine Operator
Tension Envelope Corporation
Fort Worth, TX
11.2015 - 04.2021
- Measured and inspected finished products for defects, and compared to work instructions for accuracy.
- Trained and coached new hire Machine Operators.
- Assisted with daily machine manning schedules.
Server/Server Trainer
Jackie’s Ham & Eggs
Lewisville, TX
09.2019 - 04.2021
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Instructed new staff members on food handling procedures and service techniques.
Machine Operator
Tension Envelope Corporation
Fort Worth, TX
02.2013 - 11.2015
- Controlled material usage to keep costs low, and resolving discrepancies to minimize waste.
- Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
- Performed continuous quality checks on product to reduce waste and ensure color and print quality to customer specifications.
Education
Leadership Development Training
Tension Envelope Corporation
Kansas City, MO01-2020
Skills
- Staff leadership
- Food safety understanding
- Employee development
- Schedule coordination
- Serving expertise
- Quality control
Certification
ServSafe Food Protection Manager Certification 2021 - Certificate Number 21246578
Timeline
Customer Service Lead
Seven Seas
03.2024 - Current
Food Sanitation Supervisor
Taylors International
09.2021 - 02.2024
Digital Plate Maker
Tension Envelope Corporation
11.2020 - 04.2021
Server/Server Trainer
Jackie’s Ham & Eggs
09.2019 - 04.2021
Lead Machine Operator
Tension Envelope Corporation
11.2015 - 04.2021
Machine Operator
Tension Envelope Corporation
02.2013 - 11.2015
Leadership Development Training
Tension Envelope Corporation