Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Kimberli Fernandez

Brooklyn,NY

Summary

Strong leader and problem solver dedicated to promote organizational efficiency. Uses independent decision making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience

Work History

Customer Service

Affordable OTC
06.2022 - Current
  • Answer calls
  • Place phone orders
  • Review all merchandise prior to shipping
  • Collecting & boxing test strips for retail orders
  • Responsible for picking up mail & organizing all returns
  • Photographing all merchandise before shipping
  • Weighing and creating shipping labels

Administrative Assistant

Test Stips 4 Money
06.2022 - Current
  • Answering email correspondence to clients
  • Data entry with all customers information
  • Inventory count for all Wholesale, Amazon & Ebay
  • Updating inventory on Veeqo & Google Sheets
  • Creating outbound and return shipping labels using Dazzle
  • Mailing all payments to clients
  • Emailing tracking information for all priority mail
  • Creating service requests for missing packages

Customer service

Key Food
11.2015 - 06.2022
  • Phone orders
  • Picking and packing orders
  • Customer service
  • Lotto machine
  • Cashier


Education

High School Diploma -

Brooklyn Lab
Queens, NY

Skills

  • Computer skills
  • Team working skills
  • Interpersonal skills
  • Attention to detail
  • Management skills
  • Customer Service
  • Math skills
  • Sales and marketing skills
  • Dependability
  • Problem solving skills
  • Sales skills
  • Product knowledge
  • Organization
  • Self motivation

Timeline

Customer Service

Affordable OTC
06.2022 - Current

Administrative Assistant

Test Stips 4 Money
06.2022 - Current

Customer service

Key Food
11.2015 - 06.2022

High School Diploma -

Brooklyn Lab
Kimberli Fernandez