Kimberly A. Conley
Godfrey,IL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Central Flow Lead L4
Amazon
Nashville, TN
04.2022 - Current
- NACF-PLEX-Central Flow
- Coordinate workflow across paths
- Communicate with site on flow operations/SW
- Execute flow operations OB
- SLA failure risk
Learning Trainer
Amazon
Bondurant, IA
12.2020 - Current
- Conduct weekly on boarding of new hires
- Complete daily audits and EOS washes detailing weekly/nightly percentages for DSM5
- Teach ambassador classes for quality training of new hires weekly
- Support given to all of IB OM/AM’s and ambassadors daily
- Grant all DSM5 associates permissions to perform duties in the building
Learning Coordinator L4
Amazon
Little Rock, AR
08.2021 - 04.2022
- Oversee Learning Trainers daily task
- Audit PIT/TDR trainer files
- Track Change announcements
- Support Operations and attend SPPR/SPQR
- Daily Dashboard Compliances
Picker
Amazon
St. Peters, MO
07.2019 - 12.2020
- Satisfied customer demands while adhering to productivity, quality and safety standards
- Trained new hires to pick at high standards
Packer
Amazon
St. Peters, MO
07.2019 - 12.2020
- Performed quality standards fulfilling customer orders
- Trained new hires to pack having customer obsessions while performing productivity standards
Slam Operator
Amazon
St. Peters, MO
07.2019 - 12.2020
- Quality checked customer orders in smart pac, smalls and med/large before transitioning to OB dock
- Problem Solve damages before the EOS
- Trained AA’s on daily slam operating procedures
Social Distance Coordinator L3
Amazon
St. Peters, MO
07.2019 - 12.2020
- Managed a team of 21 associates
- Performed nightly audits on the buildings compliance for social distancing
- Held team and STL8 associates accountable to the CDC guidelines for mask wearing and staying 6 ft while working
Launch Ambassador
Amazon
Grand Rapids, MI
03.2020 - 03.2020
- Trained smalls packers for launch
- Supported AM’s in pack dept during launch
Transfer - Out Process Guide
Amazon
Edwardsville, IL
06.2018 - 07.2019
- Was placed in lead Trans-Out Process role for training
- Responsible for loading trucks with pallet jack
- Learned how to problem solve and make quick decisions to satisfy customer needs
- Quickly palletize all INDY shipments to meet the deadline nightly
Picker
Amazon
Edwardsville, IL
06.2018 - 07.2019
- Adhered to the highest productivity, quality and safety standards to satisfy customer demand
- Effectively helped associate raise pick rate
Education
Bachelor of Fine Arts - Graphic Design
01.2015
Associate of Science Degree - Medical Coding and Billing
01.2009
Diploma - Interactive Multimedia Design
01.2000
Affiliations
- Appeals Committee
- Associate Activities Committee
Additional Work Experience
- Work from home Independent Contractor 2016-2018
- Answering incoming calls from customers
- Provided excellent customer service
- Helped customers resolve issues
- Generated positive leads
- Melaleuca/Wellness Consultant 2009-2018
- Provided customers with consultations about products
- Helped customers sign up to become preferred customers of mine
- Home Care Aide 2006-2013
- Assisted client in home care such as cooking, cleaning, grocery shopping and taking care of bills
- Transported client to doctors’ appointments
Timeline
Central Flow Lead L4
Amazon
04.2022 - Current
Learning Coordinator L4
Amazon
08.2021 - 04.2022
Learning Trainer
Amazon
12.2020 - Current
Launch Ambassador
Amazon
03.2020 - 03.2020
Picker
Amazon
07.2019 - 12.2020
Packer
Amazon
07.2019 - 12.2020
Slam Operator
Amazon
07.2019 - 12.2020
Social Distance Coordinator L3
Amazon
07.2019 - 12.2020
Transfer - Out Process Guide
Amazon
06.2018 - 07.2019
Picker
Amazon
06.2018 - 07.2019