Kimberly Adame
Los Angeles,California
Summary
Friendly and reliable customer service professional with experience helping customers in person and over the phone. Bilingual in English and Spanish. Skilled in problem-solving, communication, and creating a positive customer experience.
Overview
4
4
years of professional experience
Work History
Scheduling Specialist & Recruitment
Right At School LLC
Los Angeles, CA
02.2024 - 06.2025
- Coordinated a high volume of interview and program scheduling across multiple departments and staff.
- Conducted intake calls and screenings with candidates and staff, providing clear guidance and support
- Maintained fast, responsive communication with educators, program managers, and team members
- Accurately documented all appointments, changes, and staff information in scheduling systems
- Delivered consistent, high-quality service in a fast-paced, detail-oriented environment
- Ensured a smooth, positive experience for candidates, staff, and program teams
Talent Acquisition Partner
T-ROC
Los Angeles, CA
01.2021 - 12.2021
- Scheduled and coordinated interviews, ensuring a smooth experience for candidates and hiring teams
- Conducted phone screenings, answering questions and guiding candidates through the process
- Provided timely support and clear communication to both applicants and team members
- Maintained accurate documentation and records using tracking systems
- Handled sensitive information with professionalism and care
- Delivered a positive and helpful experience for every person contacted
Education
Some College (No Degree) -
West Valley College
Saratoga, CASkills
- Customer service
- Data entry
- Communication skills
- Problem solving
- Team collaboration
- Calm demeanor
- Punctuality and reliability
- Applicant tracking systems
Timeline
Scheduling Specialist & Recruitment
Right At School LLC
02.2024 - 06.2025
Talent Acquisition Partner
T-ROC
01.2021 - 12.2021
Some College (No Degree) -
West Valley College