Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Arciniega

Summary

Dedicated engineering student with hands-on experience in technical drawing and project management. Proven ability to deliver exceptional customer service, maintain strong client relationships, and efficiently handle multiple responsibilities in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Server

Eagle Mountain Casino
Porterville, California
03.2024 - 05.2025
  • Ensured exceptional service for high volume of daily customers to maintain satisfaction.
  • Delivered friendly and efficient service to enhance guest experience.
  • Provided excellent customer service to ensure satisfaction.
  • Handled customer orders accurately using point-of-sale system.
  • Recommended menu items based on guest preferences and specials.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining areas.
  • Executed accurate money transactions while adhering to company cash handling procedures.

Truss Designer

Pacific Truss & Supply
Porterville, USA
09.2020 - 07.2022
  • Reviewed construction plans submitted to the company prior to approval for construction
  • Reviewed project specifications and client requirements to create accurate designs.
  • Prepared detailed drawings and documentation for manufacturing and assembly teams.
  • Ability to deliver accurate construction drawings quickly
  • Collaborated with engineers to ensure structural integrity and compliance with codes.
  • Troubleshot design issues during fabrication and installation phases to facilitate timely project completion.
  • Supported manufacturing floor by addressing questions, issues, and concerns to ensure smooth operations.
  • Built strong client relationships through proactive communication and responsive support.
  • Managed multiple projects simultaneously while meeting strict deadlines.

Customer Service Representative

Oacys Technology
Porterville, USA
03.2020 - 05.2020
  • Resolved product and service problems by researching customers' complaints and following up to ensure satisfactory resolution
  • Addressed customer concerns and provided effective solutions to resolve negative experiences.
  • Processed plan changes and payments to ensure timely and accurate account updates.
  • Updated customer accounts and maintained accurate records to enhance service quality.

Education

A.S. - Engineering

Porterville College
Porterville, CA
05-2028

Certificate for Responsible Cannabis Vender -

360 Training
07-2022

Some College (No Degree) - Engineering

Porterville College
Porterville, CA

Skills

  • Customer service
  • Order Entry
  • Point of Sale
  • Menu Design
  • Food safety standards
  • Inventory Management
  • Time Management
  • Multitasking and organization
  • Team collaboration
  • Team Building
  • Effective communication
  • Verbal communication
  • Bilingual Communication
  • Problem Solver
  • Strong work ethic
  • Project management

Timeline

Server

Eagle Mountain Casino
03.2024 - 05.2025

Truss Designer

Pacific Truss & Supply
09.2020 - 07.2022

Customer Service Representative

Oacys Technology
03.2020 - 05.2020

A.S. - Engineering

Porterville College

Certificate for Responsible Cannabis Vender -

360 Training

Some College (No Degree) - Engineering

Porterville College
Kimberly Arciniega