Kimberly Arreaga
Okeechobee,FL
Summary
Organized and dependable individual. Outstanding handling multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals as needed. Committed to leaving a great, lasting impression. Hardworking and takes reservations, assigns rooms, and handles multiple payment methods. Computer Literate.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Patient Care Coordinator
Audibel Hearing Aid Centers
09.2021 - 10.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Decreased patient wait times through effective appointment management.
- Addressed patients concerns promptly and resolved issues in a timely manner.
- Managed high call volumes efficiently, and directed them to appropriate personnel as needed.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Verified insurance claims and determined the correct amount for claims.
Associate/Packing Shipper
The UPS Store
07.2017 - 05.2020
- Reduced shipping errors for increased customer satisfaction with accurate labeling and documentation.
- prioritizing tasks according to shipment deadlines.
- Assisted in training new employees on company procedures.
- Maintained a balanced cash drawer, and made sure the information was accurate at the end of each shift.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Associate of Science - Surgical Technology
Indian River State College
Ft. Pierce, FL2028
High School Diploma -
Okeechobee High School
Okeechobee, FL05.2015
Skills
- Scheduling Coordination
- HIPAA Compliance
- Excellent Communication
- Critical Thinking
- Patient Care
- Inventory Management
- Claims Processing
- Payment Collection
- Notary Services
Certification
Notary License.
Timeline
Lead Patient Care Coordinator
Audibel Hearing Aid Centers
09.2021 - 10.2023
Associate/Packing Shipper
The UPS Store
07.2017 - 05.2020
Associate of Science - Surgical Technology
Indian River State College
High School Diploma -
Okeechobee High School
Notary License.
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