Kimberly Bennett-Bickham
Summary
I am looking to join a Company that has an atmosphere of respect, cooperation, values and growth. I am a highly organized Physical Therapist Technician/ Receptionist with exemplary ability to multitask, time management and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems. Thank you for your consideration.
Overview
15
15
years of professional experience
Work History
Front Desk Receptionist/Physical Therapist Technician
Rehab Dynamics
08.2019 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Routed incoming mail and messages to relevant personnel without delay.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Participated in interdisciplinary team meetings to discuss patient progress, adjusting treatment plans as needed to maximize results.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of physical therapy.
- Skilled in WebPT and Prompt
- Knowledge in Insurance Verification
Physical Therapist Technician
Jones Physical Therapy
02.2018 - 05.2019
- Adapted therapy sessions and exercises according to patient progress and limitations.
- Facilitated patient and family education and training on assistive device and adaptive equipment uses.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
Physical Therapy Technician
Fairway Physical Therapy/AVALA
04.2009 - 05.2018
- Maintained accurate documentation of patient progress, enabling timely adjustments to treatment plans for optimal results.
- Participated in interdisciplinary team meetings to discuss patient progress, adjusting treatment plans as needed to maximize results.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of physical therapy.
Education
Certification - Medical Assisting
Delta College
Covington. LA2009
High School Diploma -
St, Scholastica Academy
Covington, LA05.1984
Skills
- Multi-Line Phone Systems
- Web PT and Prompt EMR Scheduling
- Multi Tasking
- Task Delegation
- Basic accounting
- Laser Therapy
- AED/CPR Certified
- Electrical Stimulation
- Problem solving
Timeline
Front Desk Receptionist/Physical Therapist Technician
Rehab Dynamics
08.2019 - Current
Physical Therapist Technician
Jones Physical Therapy
02.2018 - 05.2019
Physical Therapy Technician
Fairway Physical Therapy/AVALA
04.2009 - 05.2018
Certification - Medical Assisting
Delta College
High School Diploma -
St, Scholastica Academy