Kimberly Blaine
Cleveland Dental Associates
New Caney,TX
1
Certification
16
years of professional experience
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. I'm looking to get back to dealing with patients and their families on a one-on-one basis. I truly miss the personal interactions.
Work History
Business Manager
4 Years 3 Months- Managed daily dental office operations, aligning scheduling, billing, and patient service workflows.
- Coordinated insurance verification, claims follow-up, and payment posting to support revenue accuracy.
- Supervised front office procedures, ensuring consistent patient communication and administrative efficiency.
- Reviewed financial reports, identifying process gaps and supporting informed business decisions.
- Streamlined appointment management to reduce conflicts and improve provider productivity.
- Monitored compliance with office policies, documentation standards, and confidentiality requirements.
- Trained administrative staff on practice systems, customer service, and workflow expectations.
- Collaborated with clinical and administrative teams to resolve issues and maintain smooth operations.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Temporary Front Office
3 Years 3 Months- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Office Manager
6 Years 10 Months- Streamlined patient intake and records management, improving chart accuracy and accessibility.
- Directed daily front office operations, coordinating patient scheduling, billing, and insurance verification.
- Supervised administrative staff, reinforcing workflow consistency and service standards.
- Managed accounts receivable, claim follow-up, and payment posting with precision.
Skills
Financial management
Patient engagement
Customer relationship management
Business development
Revenue cycle management
Market expansion
Decision-making
Team building and leadership
Operational oversight
Certification
- CPR
- HIPAA
- Emergency Training for Dental Office
Timeline
Business Manager
Cleveland Dental Associates
07.2022 - CurrentRead More
Temporary Front Office
Dedicated Dental Staffing
04.2019 - 07.2022Read More
Office Manager
Downtown Dental
02.2011 - 12.2017Read More