Kimberly Boig
Newburyport,MA
Summary
To contribute to an organization demonstrating outstanding analytical and conceptual abilities as well as exceptional leadership skills and operational excellence through focused risk management. Seasoned Financial Center Manager adept at motivating and coaching team members to accomplish demanding financial objectives. Strategic planner with remarkable leadership and communication skills. Ready to offer many years' experience in banking and take on a challenging new role.
Overview
24
24
years of professional experience
Work History
Financial Center Manager
Bank of America
Danvers, MA
12.2006 - Current
- Drive responsible growth through balanced sales performance, managing successful associate behaviors and execution of key sales plays
- Proactively manage risk through strong and consistent management routines driving operational excellence
- Deliver an exceptional client experience by demonstrating our brand values and developing strong, talented associates
- Able to identify solutions to clients based on their needs and apply strong critical thinking and problem-solving skills to meet clients’ needs
- Follows established processes and guidelines in day-to-day activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Performs various administrative tasks including paperwork organization and security of client information.
Store Manager
Limited Brands (Bath & Body Works/Express)
Seabrook, NH
02.2005 - 12.2006
- Led consistent focus on delivering an intimate customer experience through team building and coaching of all associates
- Analyzed business results to create action plans that drive profitable top-line sales growth
- Promoted clear communication with team members to ensure effective execution of all operational activities such as policies, procedures and Brand excellence
- Built level of customer service within the store, which resulted in a reduction of internal and external theft.
Assistant Manager
Limited Brands (Bath & Body Works/Express)
Nashua, NH
06.2000 - 02.2006
- Led consistent focus on delivering an intimate customer experience through team building and coaching of all associates
- Analyzed business results to create action plans that drive profitable top-line sales growth
- Promoted clear communication with team members to ensure effective execution of all operational activities such as policies, procedures and Brand excellence
- Built level of customer service within the store, which resulted in a reduction of internal and external theft.
Education
Bachelor of Arts - Clinical Counseling Psychology
Keene State College
12.1999
Associate of Science - Chemical Dependency
Keene State College
12.1999
Skills
- Team coaching
- Credit analysis
- Operations Oversight
- Account Management
- Sales initiatives
- Business partnership management
- Quality controls
- Risk Management
Timeline
Financial Center Manager
Bank of America
12.2006 - Current
Store Manager
Limited Brands (Bath & Body Works/Express)
02.2005 - 12.2006
Assistant Manager
Limited Brands (Bath & Body Works/Express)
06.2000 - 02.2006
Bachelor of Arts - Clinical Counseling Psychology
Keene State College
Associate of Science - Chemical Dependency
Keene State College
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