Currently working an art at home and e-commerce at home. I have many years in retail including being a manager at Macy's and Dillard's for 10 years together as a Clarins beauty specialist. I was a Donna Karen DKNY specialist in Fashion Show Mall. Hard working, willing to learn from others, number driven, responsible and gets along well with my co-workers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
We Norwegians
Park City, UT
05.2022 - 09.2023
Greeting customers, suggestive selling, opening and closing of store, register, building customer relations and making personal and team daily goals. Straightening, steaming clothing, and packaging items for shipping.
seasonal position
Sales/Customer Service/ keyholder/ part time manager at Merrell
Merrell Shoe Store/ Wolverine Worldwide
Park City, UT
04.2021 - 05.2022
Greeting customers, opening the store and cash , register opening and closing. Providing excellent customer service! Meeting and exceeding hourly, daily, and monthly goals. Suggestive selling and product knowledge. Keeping store tidy and following the schematics for store. Helping customers with any questions and dressing room attendant. Ordering shoes and shipping FedEx for customers. Getting emails and making unit per hour goals. I am number 1 in my store for sales and email captures , unit per transaction.
I like to work as a team and know how to work independently after taught. Team player! Kind , upbeat and friendly personality. Resigned when my store manager, Andrew left. I left for other opportunities.
Clarins counter manager
Dillard's
Utah
02.2012 - 04.2018
Meeting and exceeding sales goals, offering excellent customer service, assisting in other areas of department store, opening and closing, makeovers, ordering product, assisting customers and helping them by suggestive selling merchandise, managing counter
Education
General Studies
Front Range Community College
Fort Collins, CO
Associate - Business
Utah State University
Logan, UT
No Degree - General Studies
U.N.L.V.
Las Vegas, NV
10-1994
No Degree - General Studies
Valencia College
Orlando, FL
No Degree - General Studies
Front Range Community College
Fort Collins, CO
Skills
Retail Sales (10 years)
Assistant Manager Experience
Customer Service (10 years)
Sales Experience (10 years)
Retail Management (2 years)
Retail Management (10 years)
Upselling (10 years)
Basic Math
Shipping & receiving
Store Management Experience
English
Inventory Control
Guest Services
Cashiering
Cash handling
Presentation Skills
Time management
Communication skills
E-commerce
Fashion retail
Inside Sales
Event Planning
Leadership)
Organizational skills
Relationship selling
Sales goals attainment
Inventory tracking
Professional demeanor
Meeting deadlines
Sales strategies
POS system operation
Product sales
Customer needs assessment
Complex Problem-solving
Point of sale operation
Client account management
Customer service
Problem-solving skills
Excellent people skills
Reliable and punctual
Certification
Retail management
Warehouse associate — Highly Proficient July 2020 Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Work style: Reliability — Highly Proficient August 2020 Tendency to be dependable and come to work Full results: Highly Proficient
Retail customer service — Highly Proficient November 2021 Comprehending and responding to retail customer needs Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Languages
Spanish - intermediate
Timeline
Sales Associate
We Norwegians
05.2022 - 09.2023
Sales/Customer Service/ keyholder/ part time manager at Merrell
Merrell Shoe Store/ Wolverine Worldwide
04.2021 - 05.2022
Clarins counter manager
Dillard's
02.2012 - 04.2018
General Studies
Front Range Community College
Associate - Business
Utah State University
No Degree - General Studies
U.N.L.V.
No Degree - General Studies
Valencia College
No Degree - General Studies
Front Range Community College
Additional Information
Skin Care Specialist- Clarins skincare and cosmetics. Giving facial massage and makeup applications. Spa treatments.