Kimberly Boze
Irving
Summary
Highly organized and results-driven Administrative Professional with over 5 years of experience providing high-level support in corporate and fast-paced environments. Proven expertise in underwriting services, office administration, customer service, and telecommunications. Known for exceptional attention to detail, adaptability, and a proactive approach to problem-solving. Skilled in managing multiple priorities, improving workflows, and delivering outstanding support to teams and executives.
Overview
9
9
years of professional experience
Work History
Underwriting Service Assistant
State Farm
Richardson
09.2019 - 04.2024
- Processed insurance applications and policy transactions for new and existing clients with a high degree of accuracy.
- Reviewed and analyzed documentation to ensure compliance with underwriting guidelines.
- Collaborated with underwriters and internal teams to resolve discrepancies and streamline operations.
- Maintained detailed records to support audit readiness and compliance.
Electronic and Administrative Associate
Walmart
Irving
05.2019 - 09.2019
- Supported electronic retail operations by managing schedules, training new hires, and completing administrative tasks.
- Handled cash and processed electronic transactions while ensuring accurate financial documentation.
- Utilized Microsoft Office and Outlook to coordinate communications and maintain inventory records.
- Delivered excellent customer service while assisting management with daily operational responsibilities.
Telesales Associate and Administrative Assistant
Comcast
Atlanta
09.2015 - 08.2016
- Conducted outbound sales calls to promote internet and mobile/home service products to prospective clients.
- Scheduled meetings, coordinated conference calls, and managed digital filing systems.
- Supported sales and administrative teams by preparing reports, managing calendars, and maintaining accurate records.
- Contributed to improved conversion rates by consistently meeting and exceeding sales targets.
Education
High School Diploma -
Stone Mountain High School
Stone Mountain, GA01.2012
Skills
- Administrative Support and Office Management
- Underwriting and Documentation Review
- Data Entry and Records Management
- Microsoft Office and Outlook Proficiency
- Customer Service and Client Relations
- Executive Scheduling and Meeting Coordination
- Cash Handling and Transaction Processing
- Call Center Operations and Telesales
- Process Improvement and Compliance Assurance
- Quick Learner with Strong Decision-Making Skills
Timeline
Underwriting Service Assistant
State Farm
09.2019 - 04.2024
Electronic and Administrative Associate
Walmart
05.2019 - 09.2019
Telesales Associate and Administrative Assistant
Comcast
09.2015 - 08.2016
High School Diploma -
Stone Mountain High School
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