Kimberly Bussler Freauf
Portsmouth
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Dispatcher Office Assistant
Little's Septic Service
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
Box Office Associate
Paula Deen's Lumberjack Fued
06.2018 - 04.2020
- Processed ticket sales efficiently, ensuring customer satisfaction and accurate transactions.
- Managed cash register operations, maintaining accurate financial records during peak times.
- Assisted customers with inquiries, providing information about showtimes and seating arrangements.
- Coordinated group bookings, streamlining communication between customers and management.
- Maintained a clean and welcoming environment in the box office area, ensuring a positive first impression for all patrons entering the venue.
Service Associate
Lowes Home Improvment
12.2006 - 04.2018
- Provided exceptional customer service, resolving inquiries and enhancing customer satisfaction.
- Trained new associates on product knowledge and operational procedures.
- Collaborated with team members to maintain store organization and cleanliness.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cross-trained and provided backup support for organizational leadership.
Education
High School Diploma -
South Webster High School
South Webster05-1987
Skills
- Multi-line phone proficiency
- Mail handling
- Typing speed
- Professional and mature
- QuickBooks expert
- Customer service
- Problem-solving
- Team building
Timeline
Dispatcher Office Assistant
Little's Septic Service
04.2024 - Current
Box Office Associate
Paula Deen's Lumberjack Fued
06.2018 - 04.2020
Service Associate
Lowes Home Improvment
12.2006 - 04.2018
High School Diploma -
South Webster High School