Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Cantu

Port Neches

Summary

Dynamic and dependable professional with extensive experience in customer service at JCPenney. Proven expertise in cash handling and payment processing, consistently ensuring positive guest experiences. Recognized for effective communication and organizational skills, contributing to a welcoming environment and efficient operations. Committed to excellence in every interaction.

Overview

1
1
year of professional experience

Work History

Cashier

JCPenney
Port Arthur
02.2023 - 05.2023
  • Completed checkout processes, including managing returns and reticketing efficiently.
  • Greeted and assisted customers, ensuring positive shopping experiences.
  • Assisted with recovery and put backs, maintaining organized and welcoming fitting rooms.
  • Reconciled the cash drawer at the end of each shift to ensure that the total matches the recorded transactions.

Front Desk Receptionist

Suburban Extended Stay
Port Arthur
04.2022 - 09.2022
  • Greeted guests upon arrival, checked them in, and provided room keys while handling check-out process to ensure all charges settled and guests left with a positive impression.
  • Managed room bookings by making new reservations and modifying existing ones to accommodate guest needs.
  • Processed payments and maintained guest records, ensuring front desk remained organized and welcoming.

Education

Phlebotomy tech school -

Temple College
Temple, TX
12-2024

Associate of Applied Science -

Lamar Institute of Technology
Beaumont, TX
04-2022

Skills

  • Cash handling
  • Payment processing
  • Cash management
  • Sales transactions
  • Returns processing
  • Identification checks
  • ID verification
  • Cash drawer balancing
  • Customer service
  • Front desk operations
  • Inventory management
  • Order packaging
  • Product displays
  • Organizational skills
  • Dependability and reliability
  • Problem solving
  • Effective communication

Languages

Spanish
Full Professional

Timeline

Cashier

JCPenney
02.2023 - 05.2023

Front Desk Receptionist

Suburban Extended Stay
04.2022 - 09.2022

Phlebotomy tech school -

Temple College

Associate of Applied Science -

Lamar Institute of Technology
Kimberly Cantu