Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Castillo

Fresno,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Hostess

09.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.

Flight Crew Member

SkyZone Entertainment
03.2023 - 08.2023
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Clovis West High School
Fresno, CA
05.2023

Skills

  • Customer Service
  • Customer Assistance
  • Stocking and Replenishing
  • Team Collaboration
  • Guest Relations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Hostess

09.2023 - Current

Flight Crew Member

SkyZone Entertainment
03.2023 - 08.2023

High School Diploma -

Clovis West High School

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Kimberly Castillo