Kimberly Celaya-Zavala

• Assigned seating arrangements based on customer preferences and restaurant policies.
• Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
• Communicated with kitchen staff regarding customer feedback or complaints.
• Greeted customers and escorted them to their tables.
• Verified accuracy of orders before handing them to customers
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Performed regular restroom checks to restock supplies and handle minor cleaning.

Assisted in surgical procedures across multiple specialties including General Surgery, Orthopedics, Neurosurgery, Vascular, and Obstetrics/Gynecology.

• Assisted in prepping the operating room for surgery by setting up and organizing equipment, instruments, and supplies.
• Prepared sutures, dressings, and other items required for a wide range of surgeries.
• Gathered all necessary supplies and equipment needed for operation.
• Assisted with post-operative care activities such as wound dressing changes.
• Observed proper body mechanics when moving patients from beds to stretchers.
• Provided assistance to surgeons during complex surgical procedures.
• Followed strict safety guidelines for handling hazardous materials such as sharps.
• Cleansed instruments following established sterilization protocols.
• Inspected equipment daily according to departmental policies and procedures.
• Maintained proper sterile field during surgical procedures.