Summary
Overview
Work History
Skills
Languages
Timeline
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Kimberly Centeno Medina

Orlando ,FL

Summary

Dynamic leader with a proven track record at Advance Auto Parts, adept in strategic planning and operations management. Excelled in recruiting, fostering teamwork, and driving revenue growth through innovative sales strategies. Skilled in leadership and customer service, achieving significant improvements in employee performance and customer satisfaction.

Overview

20
20
years of professional experience

Work History

District Manager

Oreilly Auto Pats
04.2021 - Current
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within district.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

District Manager

Oreilly Auto Pats
05.2017 - 04.2021
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.

District Manager

Advance Auto Parts
09.2011 - 05.2016
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within district.
  • Supervised various location, enforcing high-quality standards of operation.
  • Built relationships with customers and community to establish long-term business growth.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Implemented systems and procedures to increase sales.

Store Manager

AutoZone
05.2005 - 09.2011
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching
  • Sales management

Languages

Spanish
Full Professional

Timeline

District Manager

Oreilly Auto Pats
04.2021 - Current

District Manager

Oreilly Auto Pats
05.2017 - 04.2021

District Manager

Advance Auto Parts
09.2011 - 05.2016

Store Manager

AutoZone
05.2005 - 09.2011

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Kimberly Centeno Medina