Kimberly Chambers
Swartz Creek,MI
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance at Runyan Lake Food Center. Skilled in complex problem-solving and effective communication, I've driven success through innovative solutions and strategic collaboration. Expert in time management and team leadership, achieving significant improvements in employee engagement and sales outcomes.
Overview
7
7
years of professional experience
Work History
Manager
Runyan Lake Food Center
08.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Merchandiser Specialist
The Homedepot
01.2018 - 05.2022
- Effectively balanced competing priorities in a fast-paced retail setting while maintaining a focus on achieving sales objectives.
- Adapted quickly to evolving market trends and emerging customer preferences, ensuring the store''s relevance within its target demographic.
- Collaborated with store teams to develop creative promotional campaigns and special events for increased foot traffic.
- Enhanced customer satisfaction with personalized service and expert product recommendations.
- Implemented planogram changes according to corporate guidelines while maintaining visual appeal of the sales floor.
- Maintained a clean and organized store environment to facilitate positive shopping experiences for customers.
- Proactively addressed potential issues or concerns related to merchandise presentation or inventory control before escalating them as problems.
- Increased sales by implementing effective visual merchandising strategies and attractive product displays.
- Managed markdowns efficiently by tracking sell-through rates closely and adjusting prices accordingly to maintain profit margins.
Education
Na -
Baker College
Flint, MISkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Runyan Lake Food Center
08.2023 - Current
Merchandiser Specialist
The Homedepot
01.2018 - 05.2022
Na -
Baker College
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