Kimberly Combies
Camden,SC
Summary
Dedicated 911 Telecommunicator. A highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
911 Telecommunicator
Kershaw County E-911
Camden, South Carolina
12.2021 - Current
- Operated multi-line phone systems to receive emergency calls.
- Coordinated with first responders to dispatch appropriate resources.
- Monitored radio communications for critical updates from field units.
- Utilized mapping software to provide accurate location data for emergencies.
- Assisted in training new telecommunicators on protocols and procedures.
- Responded calmly to high-stress situations while managing multiple tasks.
- Collaborated with law enforcement and emergency services for effective communication.
- Answered incoming 911 calls and determined the nature of emergency.
- Provided pre-arrival instructions to callers for medical, fire, and other emergencies to enhance preparedness and response outcomes.
- Dispatched appropriate personnel to respond to emergency situations.
- Documented all relevant details from each call in computer-aided dispatch system.
- Updated CAD system regularly with status reports from field units on location and progress of their assignments.
- Communicated with dispatchers from other jurisdictions to coordinate mutual aid responses across county lines or state borders.
- Coordinated response efforts among police, fire departments, EMS, hospitals, and other agencies to ensure timely and effective incident management.
- Prioritized multiple simultaneous calls based on severity of incident reported by caller.
- Participated in training sessions related to new technologies used in Emergency Dispatching.
- Maintained contact with callers until emergency services arrived, providing reassurance and updates on response status.
- Monitored radio frequency for active incidents or events requiring dispatch assistance.
- Evaluated incoming calls for accuracy and completeness of information received.
- Kept abreast of changes in local traffic patterns and road closures due to accidents or construction activities.
- Used radio, telephone and computer system to update first responders with new information.
- Researched vehicle, wanted and missing persons information.
- Provided guidance to junior team members and managed employee relationships.
Emergency Medical Technician
American Ambulance Service Inc.
Norwich, Connecticut
08.2000 - 10.2008
- Provided emergency medical care to patients in pre-hospital settings.
- Operated ambulances and ensured safety during patient transport.
- Collaborated with healthcare teams to deliver comprehensive patient assessments.
- Provided medications and executed life-saving procedures.
- Documented patient information and treatment protocols to support continuity of care.
- Maintained medical equipment to ensure operational readiness for emergencies.
- Communicated effectively with patients and families during critical situations.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Maintained composure during emergencies and was proactive during emergency situations.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Demonstrated dedication to providing quality care through continued training and education.
- Provided emotional support and comfort to patients during transport to enhance their overall experience.
- Documented patient assessment findings in accordance with established protocols.
- Evaluated patients' medical status and monitored vital signs during transit.
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Assessed emergency situations and prioritized medical care for patients.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Participated in continuing education courses to maintain certification requirements.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Ensured that the ambulance was stocked properly with necessary supplies prior to responding to calls.
- Adhered strictly to safety regulations set forth by local governing bodies.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Collaborated with other medical professionals to ensure quality of care for all patients.
- Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Observed and assessed incident scenes to maintain safety of first responders.
- Observed infection control measures when treating multiple patients within a given timeframe.
- Reported any suspicious activity witnessed while on duty immediately upon return from call.
- Administered first aid treatment or life support in prehospital settings.
- Assessed the scene upon arrival for possible hazards or dangerous situations.
- Ensured cleanliness of ambulance and equipment between calls ambulance and supplies between calls.
- Collaborated with medical personnel to quickly treat and transport patients.
- Positioned patients in preparation for treatment and transport.
- Bandaged wounds and determined necessity for stitches or sutures.
- Suctioned airways to clear obstructions and help patients breathe.
- Immobilized patients for transport using backboard or other spinal mobilization.
Education
GED -
Coventry High School
Coventry, CT04-2001
Skills
- Computer-aided dispatch
- Incident prioritization
- Mapping software utilization
- Multi-line phone operation
- Communication with first responders
Certification
- CPR certified Red Cross
Accomplishments
- Employee of the month July 2025
- Employee of the month March 2024
Timeline
911 Telecommunicator
Kershaw County E-911
12.2021 - Current
Emergency Medical Technician
American Ambulance Service Inc.
08.2000 - 10.2008
GED -
Coventry High School