Kimberly Corsei
River Grove,IL
Summary
Proven Auto Damage Adjuster with a track record of efficiently managing claims at GEICO, showcasing advanced clerical knowledge and a proactive approach. Excelled in relationship building and analytical skills, achieving high-quality standards in claim resolution. Certified in automotive service, demonstrating expertise in repair quoting and pricing. Goal driven and motivated while also taking the time to build strong customer relationships to help them gain trust in our company.
Overview
13
13
years of professional experience
Work History
Auto Damage Adjuster
GEICO
Chicago, IL
10.2018 - Current
- Conducted comprehensive vehicle inspections to accurately assess damage and determine repair costs.
- Managed a large caseload of auto damage claims, ensuring prompt resolution while maintaining high-quality standards in all aspects of handling each case.
- Served as a trusted resource within the team, providing support and guidance for colleagues when faced with challenging situations or complex claims.
- Contributed to the continuous improvement of internal processes by identifying areas for optimization and implementing change initiatives.
Warranty Administrator
Motor Werks INFINITI in Barrington
Barrington, IL
09.2017 - 10.2018
- Provided clerical support to company employees, including copying, faxing and file management.
- Balanced and organized the end of month accounting schedules using Excel spreadsheets for both Barrington and Hoffman Estates stores.
- Coded and submitted warranty claims for automotive repairs for both Barrington and Hoffman Estates stores.
- Trained technicians in proper warranty documentation.
- Closed out repair orders and price matched estimates.
- Completed brand specific training courses on warranty claims submission to stay up to date and certified.
- Verified repair orders for warranty compliance for claim submission.
- Worked directly with the manufacturer for proper coding and claim authorization.
Automotive Service Technician
Porsche Barrington
Barrington, IL
05.2016 - 08.2017
- Attended brand training for brand certification to stay up to date on the products and new technology.
- Accurately completed service reports and warranty forms.
- Inspected machine parts for conformance to product specifications.
- Provided accurate estimates for all repairs.
- Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices to perform diagnostics and repairs.
Automotive Service Technician
Fields Chrysler Jeep Dodge RAM Glenview
Glenview, IL
01.2012 - 02.2016
- Attended brand training for brand certification to stay up to date on the products and new technology.
- Accurately completed service reports and warranty forms.
- Inspected machine parts for conformance to product specifications.
- Provided accurate estimates for all repairs.
- Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices to perform diagnostics and repairs.
Marine recruit
United States Marine Corps
Parris Island, SC
07.2011 - 11.2011
- Participated in training programs in preparation for combat.
- Worked in organized groups to complete projects
- Participated in group exercises and team building exercises.
- Performed physical training in preparation for combat.
Education
Associate of Applied Science - Automotive Technology
Moraine Valley Community College
Palos Hills, IL2014
High School Diploma -
Glenbrook North High School
Northbrook2011
Skills
- Advanced clerical knowledge
- Deadline driven
- Repair quoting and pricing
- Relationship building
- Analytical
- Proactive team player
Timeline
Auto Damage Adjuster
GEICO
10.2018 - Current
Warranty Administrator
Motor Werks INFINITI in Barrington
09.2017 - 10.2018
Automotive Service Technician
Porsche Barrington
05.2016 - 08.2017
Automotive Service Technician
Fields Chrysler Jeep Dodge RAM Glenview
01.2012 - 02.2016
Marine recruit
United States Marine Corps
07.2011 - 11.2011
Associate of Applied Science - Automotive Technology
Moraine Valley Community College
High School Diploma -
Glenbrook North High School