Kimberly Dabney
Richmond,VA
Summary
Customer-focused automotive sales and vinyl installation professional with experience in vehicle sales, customer relations, automotive restyling, and client service. Skilled in building customer relationships, identifying needs, explaining products and services, and delivering professional results.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Owner / Vinyl Installer
East Coast Vnyl
Richmond, VA
10.2025 - Current
- Measure, cut, position, and install automotive vinyl with precise alignment and attention to detail.
- Prepare and inspect vehicle surfaces to ensure proper cleaning, adhesion, and professional vinyl application.
- Perform chrome deletes, partial wraps, and full vehicle color-change installations.
- Disassembled and reassembled vehicle trim and exterior components to enable efficient access for vinyl installation.
- Coordinated customer consultations, scheduling, pricing, and project management to enhance client experience and ensure project success.
Automotive Sales Consultant
Richmond Ford West
Richmond, VA
05.2026 - 08.2026
- Established rapport with customers to identify vehicle needs, preferences, and budget, enhancing the overall dealership experience.
- Built rapport with customers to understand vehicle needs, preferences, and budget while providing a professional dealership experience.
- Conducted vehicle demonstrations and test drives, addressing product questions and concerns to facilitate informed purchase decisions.
- Followed up with prospective customers and nurtured client relationships, driving repeat and referral business.
- Followed up with prospective customers and maintained client relationships to support repeat and referral business.
Server
The Boathouse
Short Pump, VA
07.2025 - 10.2025
- Delivered attentive customer service in fast-paced restaurant environment while managing multiple tables to enhance guest experience.
- Processed orders, special requests, payments, and cash/credit transactions accurately to ensure smooth operations.
- Cultivated positive guest relationships, fostering repeat business through exceptional service.
Server
Park Lane Tavern
Short Pump, VA
03.2025 - 07.2025
- Delivered welcoming, efficient service by addressing multiple customer needs in a fast-paced environment.
- Ensured accuracy in food and beverage orders while upholding quality and presentation standards.
- Resolved customer concerns professionally, prioritizing guest satisfaction.
CSR / Vinyl Installer
RVA Graphics & Wraps
Richmond, VA
03.2023 - 12.2024
- Installed vinyl graphics, wall coverings, signage, and other vinyl projects, ensuring high-quality results to meet client specifications.
- Troubleshot installation issues, facilitating clear communication with customers and team members to resolve challenges efficiently.
- Executed on-site and off-site installations, consistently upholding professional quality standards to enhance customer satisfaction.
- Responded to customer inquiries and processed orders, forms, and service requests.
Residential Cleaning Specialist
Self Employed | Owner/Operator
Richmond, VA
11.2021 - 11.2023
- Managed client relationships, scheduling, appointments, and daily business operations while providing professional cleaning services.
- Communicated directly with customers to understand their needs, provide estimates, and ensure a positive experience.
- Handled payments, customer follow-ups, and service promotion while building repeat business through reliable service and strong customer relationships.
Bartender & Server
The Cove
Mineral, VA
04.2020 - 11.2020
- Delivered attentive customer service in fast-paced, high-volume environment, enhancing overall guest experience.
- Implemented suggestive selling techniques and product recommendations, contributing to increased restaurant sales.
- Processed customer orders and payments accurately, ensuring guest satisfaction and seamless service.
Education
High School Diploma -
Louisa County High School
Louisa, VA 08.2009 - 05.2012
Skills
- Automotive Sales
- Customer Service
- Client Relations
- Vehicle Vinyl Installation
- Vehicle Preparation
- Upselling
- Product Knowledge
- Problem Solving
- Attention to Detail
- POS Systems
Awards
Two-time Employee of the Month - Sales & Customer Feedback Recognition
Languages
Two-time Employee of the Month - Sales & Customer Feedback Recognition
Timeline
Automotive Sales Consultant
Richmond Ford West
05.2026 - 08.2026
Owner / Vinyl Installer
East Coast Vnyl
10.2025 - Current
Server
The Boathouse
07.2025 - 10.2025
Server
Park Lane Tavern
03.2025 - 07.2025
CSR / Vinyl Installer
RVA Graphics & Wraps
03.2023 - 12.2024
Residential Cleaning Specialist
Self Employed | Owner/Operator
11.2021 - 11.2023
Bartender & Server
The Cove
04.2020 - 11.2020
High School Diploma -
Louisa County High School
08.2009 - 05.2012