Kimberly Dearsman
Perrysburg
Summary
Proficient Patient Registration Clerk with extensive experience in maintaining accurate patient information and managing insurance verification. Detail-oriented with strong organization and multitasking abilities.
Overview
23
23
years of professional experience
Work History
Patient Registration Clerk
Promedica Physicians Group
Maumee, OH
02.2004 - Current
- Managed patient registration processes to ensure accurate demographic data collection.
- Utilized electronic health record systems to maintain up-to-date patient information efficiently.
- Coordinated communication between patients and healthcare providers to streamline appointment scheduling.
- Trained new staff on registration protocols, enhancing team performance and compliance with policies.
- Reduced errors in insurance billing by carefully verifying insurance details during patient registration.
- Gathered demographic and insurance information to register patients for medical appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Work on workqueue prior to patient appointments, make any changes and contact patient for updated information/insurance. Direct referrals to proper doctor’s office.
- Order laundry for office and stock.
- Make patient charts for non-stress strips for office and file.
- Schedule office lunches with pharmaceutical reps.
- Make folder packets for new prenatal patients.
- Put together surgery bags.
Education
Associate of Applied Science - With Medical Option
Owens Community College
Perrysburg, OH12-2002
Skills
- Customer service
- Professional etiquette
- Payment collection
- Confidentiality standards
- Patient registration
- Organizational skills
- Time management
- Multitasking
Timeline
Patient Registration Clerk
Promedica Physicians Group
02.2004 - Current
Associate of Applied Science - With Medical Option
Owens Community College