Kimberly Degante
Chicago
Summary
Dynamic sales and customer service professional with a proven track record at Cricket Wireless, enhancing sales through strategic relationship building and exceptional service. Skilled in cash handling and team leadership, I foster positive environments that drive performance and exceed goals. Passionate about delivering memorable experiences and cultivating loyalty in diverse settings.
Overview
2026
2026
years of professional experience
Work History
Bartender
Humble Bar
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
Sales Manager
Cricket Wireless
08.2024 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Organized promotional events and interacted with community to increase sales volume.
- Daily deposits and cash handling
Customer Service Representative
Your Pets Wellness
04.2022 - 06.2024
- Educated customers about billing payment, support policies and procedures.
- Provided excellent customer care
- Was able to identify animals urgency and got them into our system fast and efficiently before being treated.
- Sent and requested records from other hospitals.
- Completed check-in procedures using manual and computerized methods to expedite processes and promote customer satisfaction
- Performed cleaning duties to establish and maintain neat, organized and presentable front desk area.
Restaurant Manager
Rosatis
03.2019 - 02.2022
- Accomplished multiple tasks within established timeframes
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Identity team weak points and implemented corrective actions to resolve concerns.
- Cross-trained existing employees
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional
- Carefully interviewed, selected, trained and supervised staff
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
Sales Associate
Cricket Wireless
08.2018 - 03.2019
- Increased sales by offering advice on purchases and promoting additional products
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow,
- Business to business marketing
- Held in store and outdoor events to promote latest deals/ devices.
Education
Associate Of Business Administration - Marketing/ Advertising
Harold Washington
Chicago, ILHigh School Diploma -
Steinmetz College Prep
Chicago, IL06.2018
Skills
- Sales Expertise
- Dining Room Management
- Bartending License
- Safe Serving Knowledge
- Cash Handling and Management
- Recipe and Menu Memorization
- Teamwork and Professionalism
- Energetic and Outgoing
- Food Service Management
- Customer Service
- Good Conversationalist
- Marketing and Advertising
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
Cricket Wireless
08.2024 - Current
Customer Service Representative
Your Pets Wellness
04.2022 - 06.2024
Restaurant Manager
Rosatis
03.2019 - 02.2022
Sales Associate
Cricket Wireless
08.2018 - 03.2019
Bartender
Humble Bar
Associate Of Business Administration - Marketing/ Advertising
Harold Washington
High School Diploma -
Steinmetz College Prep
Similar Profiles
Hannah SalazarHannah Salazar
4th Grade Teacher at Humble Elementary (Humble ISD)4th Grade Teacher at Humble Elementary (Humble ISD)
Connie FalconConnie Falcon
Special Education Interventionist at BBE at Humble ISDSpecial Education Interventionist at BBE at Humble ISD
Larry GarwoodLarry Garwood
Field Service Coordinator at Humble ConstructionField Service Coordinator at Humble Construction
EBONY ROSSEBONY ROSS
Concierge at 1000M Mfort Security ServicesConcierge at 1000M Mfort Security Services
Sydney SabinoSydney Sabino
Physician Assistant, Orthopedic Immediate Care at Illinois Bone and Joint InstitutePhysician Assistant, Orthopedic Immediate Care at Illinois Bone and Joint Institute