KIMBERLY DICKEY
Saratoga Springs,UT
Summary
Dedicated and accountable professional who obsesses over customers and their success. Self-driven and passionate about the quality of my work and contributions to my employers.
Overview
26
26
years of professional experience
Work History
Optician
Eagle Vision
Saratoga Springs, UT
06.2023 - Current
- Helped customers select eyewear based on vision needs and lifestyle preferences.
- Processed individual insurance plans and sent orders to insurance providers.
- Supported patients with contact lens insertion, removal, cleaning, care, and handling.
- Adjusted eyewear for proper fit and comfort for each patient.
- Coordinated specialty contact lens orders and followed up on prescription issues.
- Managed myopia program by scheduling follow-up appointments, placing orders, and training coworkers on program details.
Independent Contractor
Baby Bling Bows
Saratoga Springs, UT
10.2014 - 06.2023
- Delivered final product on time, meeting established quality specifications.
- Assembled raw material into final product for sale, ensuring quality standards.
- Created instructional materials for training on products, enhancing coworker success.
Loan Officer
Utah Community Credit Union
Provo, UT
06.2004 - 08.2006
- Evaluated and approved loan applications based on qualification criteria, ensuring compliance and accuracy.
- Communicated loan terms clearly to applicants, enhancing their understanding and confidence in the loan process.
- Informed customers about financial products and tools, and aligning solutions with their financial goals.
- Adapted quickly to different work settings while serving as a floater member service representative.
Cashier
BYU Bookstore
Provo, UT
07.2000 - 04.2004
- Executed accurate payment and receipt transactions, ensuring a smooth checkout experience for customers.
- Balanced cash drawer at shift start and end at start and end of shift.
- Utilize basic math skills to efficiently manage daily register activities and maintain cash accuracy.
- Cultivated communication and customer service skills through daily interactions with diverse clientele.
Education
Bachelor of Science - BS/Audiology and Speech Language Pathology
Brigham Young University
Skills
- Customer service
- Project management
- Time management
- Accountability
- Leadership
- Teamwork
- Communication
Timeline
Optician
Eagle Vision
06.2023 - Current
Independent Contractor
Baby Bling Bows
10.2014 - 06.2023
Loan Officer
Utah Community Credit Union
06.2004 - 08.2006
Cashier
BYU Bookstore
07.2000 - 04.2004
Bachelor of Science - BS/Audiology and Speech Language Pathology
Brigham Young University