Kimberly Dorrance
Pueblo,CO
Summary
Dynamic small business owner with a proven track record at Cleaned Spaces/Restored Places LLC, excelling in client engagement and strategic oversight. Enhanced customer satisfaction through efficient processes and exceptional service. Skilled in effective communication and relationship management, fostering loyalty and repeat business while cultivating a positive workplace culture.
Work History
Owner
Cleaned Spaces/Restored Places LLC
02.2025 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Lead Orthodontic Assistant
Smile for Colorado Orthodontics
04.2022 - 02.2025
- Streamlined appointment scheduling process, leading to improved patient satisfaction and reduced wait times.
- Collaborated with orthodontists to implement new technologies and techniques, increasing efficiency and precision in orthodontic care.
- Managed detailed patient records, ensuring accurate documentation for insurance purposes and treatment followup.
- Participated in continuing education courses to stay current on industry trends and best practices, enhancing overall care provided within the practice.
- Provided exceptional chairside assistance during complex orthodontic procedures, minimizing patient discomfort and promoting successful outcomes.
Fabrication Welder
Singleton Sheet Metal
08.2020 - 03.2022
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
- Maintained clean and organized work area to prevent workplace accidents.
- Read and followed blueprints and weld diagrams.
- Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
- Communicated with supervisors and engineers to verify quality of finished work met specifications.
Traffic Control Flagger
Bustos Contracting Inc.
03.2018 - 08.2020
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.
College Instructor (Dental Assistant Program)
Intellitech College
01.2012 - 03.2018
- Responsible for the implementation, management, and teaching of the Dental Assistant program curriculum. This involves providing classroom and laboratory instruction [6].
- Dental practices and procedures
- Practical ethics and confidentiality
- Basic dental records, charts, and forms
- Dental terminology
- Instructional methods and techniques
- Presented at conferences or other professional events on topics related to field expertise or pedagogical innovations in higher education settings.
- Conducted assessments of student progress, using data to inform instructional decisions and adapt lesson plans accordingly.
- Developed strong relationships with students through clear communication and active listening, fostering an inclusive classroom environment.
Education
Fabrication Welding Certificate -
08-2020
High School Diploma -
05-1993
- Honor Roll; Junior and Senior year
- Completed AP course in Geometry
- Professional Development: Dental Assisting
- 4.0 GPA
- Extracurricular Activities: Softball, Aquilla, Student Counsel
Graduate Certificate; EDDA/ Dental Assistant - Dental Assitant
06-1999
- APLMED Academy - Dental Assistant Classes
Skills
- Client engagement
- Small business management
- Effective relationship management
- Effective verbal communication
- Strategic business oversight
Timeline
Owner - Cleaned Spaces/Restored Places LLC
02.2025 - Current
Lead Orthodontic Assistant - Smile for Colorado Orthodontics
04.2022 - 02.2025
Fabrication Welder - Singleton Sheet Metal
08.2020 - 03.2022
Traffic Control Flagger - Bustos Contracting Inc.
03.2018 - 08.2020
College Instructor (Dental Assistant Program) - Intellitech College
01.2012 - 03.2018
Singleton Sheet Metal - Fabrication Welding Certificate,
East High School - High School Diploma,
APLMED Academy - Graduate Certificate; EDDA/ Dental Assistant, Dental Assitant
Overview
13
13
years of professional experience
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