Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Doss

Springfield

Summary

Experienced healthcare administrative professional with a strong focus on detail and achieving results. Proficient in patient access, medical billing, insurance verification, and records management. Demonstrated ability to streamline operations, improve patient satisfaction, and ensure compliance with healthcare regulations. Excels in high-pressure environments, skilled at multitasking with exceptional accuracy and attention to detail.

Overview

2026
2026
years of professional experience

Work History

Unit Secretary

Baptist Hospital

Process Support Specialist TDOC

Nashville General Hospital
04.2024 - Current
  • Manage administrative processes and workflow improvements to enhance efficiency
  • Coordinate documentation and reporting for patient records and compliance purposes

Clinic Coordinator

Nashville General Hospital
03.2023 - 04.2024
  • Oversaw daily clinic operations, ensuring seamless scheduling and patient access
  • Collaborated with medical teams to optimize patient flow and enhance service delivery

Patient Access Referrals Specialist & Clinic Coordinator

Nashville General Hospital
03.2021 - 03.2022
  • Facilitated patient referrals, insurance approvals, and appointment scheduling
  • Assisted in resolving complex insurance claims and reimbursement processes

Insurance Specialist

The Little Clinic
04.2019 - 03.2021
  • Processed insurance claims and ensured accurate billing procedures
  • Assisted patients with inquiries related to coverage, eligibility, and payment options

Medicare Billing Specialist

Medicare Service Center – Parallon
07.2016 - 03.2019
  • Managed Medicare claims processing, denials, and appeals
  • Ensured compliance with federal regulations and insurance guidelines

Unit Secretary

Hendersonville Medical Center – HCA
03.2013 - 07.2016
  • Provided administrative support to medical staff, ensuring accurate documentation
  • Coordinated patient admissions, transfers, and medical record management

Medical Records, TVC, Unit Secretary & Patient Registration

HCA
06.2006 - 02.2013
  • Maintained patient records and assisted in patient registration
  • Ensured accuracy in medical documentation and compliance with HIPAA regulations

Education

Certificate - Medical Coding and Billing

Volunteer State Community College
Gallatin, TN
05.2015

Certificate - Unit Secretary

Tennessee Technology Center
Nashville, TN
01.1999

Skills

  • Patient scheduling
  • Insurance verification
  • Referral processing
  • ICD-9-CM
  • ICD-10-PCS
  • CPT
  • Commercial billing
  • Medicare billing
  • Meditech
  • HPF
  • Gateway
  • Availity
  • ECW
  • Paragon
  • Microsoft Office Suite
  • Insurance appeals
  • Denials
  • Collections
  • Financial estimates
  • Workflow coordination
  • Data management
  • Documentation compliance
  • Strong communication
  • Problem-solving
  • Patient engagement skills

Timeline

Process Support Specialist TDOC

Nashville General Hospital
04.2024 - Current

Clinic Coordinator

Nashville General Hospital
03.2023 - 04.2024

Patient Access Referrals Specialist & Clinic Coordinator

Nashville General Hospital
03.2021 - 03.2022

Insurance Specialist

The Little Clinic
04.2019 - 03.2021

Medicare Billing Specialist

Medicare Service Center – Parallon
07.2016 - 03.2019

Unit Secretary

Hendersonville Medical Center – HCA
03.2013 - 07.2016

Medical Records, TVC, Unit Secretary & Patient Registration

HCA
06.2006 - 02.2013

Unit Secretary

Baptist Hospital

Certificate - Medical Coding and Billing

Volunteer State Community College

Certificate - Unit Secretary

Tennessee Technology Center

Similar Profiles

CREATE PROFILE
Kimberly Doss