Kimberly Fair
Milwaukee,WI
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Southpointe care and rehabilitation
Milwaukee
03.2021 - Current
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
CNA
Southpointe Rehabilitation
Milwaukee, WI
07.2016 - Current
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Documented patient care services by charting in designated areas.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Provided emotional support to family members during difficult times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Education
High School Diploma -
North Division High School
Milwaukee, WI06-2003
Skills
- Customer service
- Financial reconciliation
- Data reporting
- Payment processing
Certification
CBRF Certified
CPR First Aid Certification
Timeline
Front Desk Receptionist
Southpointe care and rehabilitation
03.2021 - Current
CNA
Southpointe Rehabilitation
07.2016 - Current
High School Diploma -
North Division High School