Kimberly Fenimore
McKinney
Summary
Dynamic and innovative professional with a proven track record in fast-paced environments, dedicated to delivering exceptional customer service and creating impactful user experiences. Thrives under pressure while effectively managing multiple large-scale projects, ensuring high-quality outcomes that exceed expectations. Strong collaborator committed to fostering positive relationships and enhancing team performance.
Overview
26
26
years of professional experience
Work History
Medical Office Manager
Heart Care
Frisco, TX
11.2021 - Current
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Reduced overhead costs by identifying areas for improvement in supply management and negotiating contracts with vendors.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Developed staff training programs, enhancing team performance and compliance with healthcare regulations.
- Fostered collaborative relationships with healthcare providers, enhancing communication and referral processes.
- Consulted with healthcare professionals on business decisions.
Certified Mental Health Peer Support Specialist
Texoma Community Center
Sherman, TX
10.2020 - 10.2021
- Engaged in diverse activities to promote mental wellness and resilience among individuals facing similar challenges.
- Established a foundation of acceptance and validation, fostering stronger professional connections.
- Coordinated peer support sessions to strengthen community ties and improve participants' emotional resilience.
- Developed and implemented strategies to empower individuals in managing their mental health challenges.
Team Leader
The Expo Group
Irving, TX
03.2017 - 06.2019
- Coordinated with project managers to identify and meet show requirements, enhancing collaboration with customer account managers and suppliers.
- Led cross-functional teams to deliver successful events and exhibitions, ensuring seamless execution of logistics.
- Oversaw a team of 1 - 10 customer account managers, facilitating effective communication and problem-solving for exhibitor account concerns.
- Coordinated with suppliers to clarify pricing for special quote items, ensuring timely reporting and clear expectations for show site delivery.
- Oversaw and coordinated shows of varying sizes, ensuring seamless execution.
Brand Solutions Manager
Conifer Health Solutions
Frisco, TX
10.2014 - 05.2015
- Managed and planned end to end implementation of all tradeshow and events for Conifer Health Solutions
- This involved up to 30+ events/tradeshow
- Collaborated with Marketing leaders and Product Managers to raise brand awareness and increase overall knowledge of Conifer Healthcare Solutions and their products
Tradeshow Manager
GE Healthcare
Dallas, TX
05.2005 - 07.2014
- Facilitated cross-functional collaboration to strategize and execute tradeshow initiatives for GE Healthcare.
- Executed comprehensive end-to-end management of tradeshows to elevate brand awareness and generate qualified leads.
- Oversaw budget management for projects exceeding $1 million. Analyzed metrics to optimize tradeshow performance.
- Supervised two event managers in planning and executing smaller exhibits and events, ensuring adherence to best practices.
- Coordinated with international teams to ensure consistent application of best practice tools, including iLeads and resource schedulers, for effective tradeshow management.
- Managed comprehensive logistics for event setup to ensure seamless execution, including booth design, equipment procurement, and transportation management.
- Engaged with industry professionals at events to foster long-term partnerships and drive business growth.
EDI Implementation Manager
GE Healthcare
Dallas, TX
02.2003 - 05.2005
- Managed a team of seven EDI implementation specialists, focusing on optimizing implementation processes and achieving project goals.
- Oversaw annual performance evaluations and strategic growth planning initiatives.
- Fostered collaboration among team members to establish and implement best practices.
- Facilitated employee support during go-live implementation phases.
EDI Customer Support
GE Healthcare
Dallas, TX
11.1999 - 02.2003
- Managed incoming phone calls to address service-related inquiries and troubleshoot software application issues.
- Documented, tracked, and monitored issues to facilitate timely resolutions.
- Maintained in depth customer management to acquire and retain customers and increased customer satisfaction
Education
Diploma - Business Management
Hill College
05.1987
Skills
- Project management
- Content management
- Employee management
- Budget management
- Leadership communication
- Experiential marketing
- Staff training and development
- Team leadership
- Task delegation
- Relationship building
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Medical Office Manager
Heart Care
11.2021 - Current
Certified Mental Health Peer Support Specialist
Texoma Community Center
10.2020 - 10.2021
Team Leader
The Expo Group
03.2017 - 06.2019
Brand Solutions Manager
Conifer Health Solutions
10.2014 - 05.2015
Tradeshow Manager
GE Healthcare
05.2005 - 07.2014
EDI Implementation Manager
GE Healthcare
02.2003 - 05.2005
EDI Customer Support
GE Healthcare
11.1999 - 02.2003
Diploma - Business Management
Hill College