Kimberly Flaherty
Mason City,Iowa
Summary
Working in the medical field in addition to being a previous businesses owner, I know the importance of safety, HIPPA, loyalty , and dependability. I am a people person and a team player. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am looking for an environment where
I can become an added and app member of a team .
Overview
21
21
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens
04.2022 - Current
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Communicated directly with doctors offices via telephone, fax and email.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Certified Surgical Technologist
MCRHC
12.2020 - 04.2022
- Supported diagnostic procedures by retaining specimens for pathology
- Protected both staff and patients with consistent use of Standard Universal Precautions, hand hygiene, and personal protective equipment
- Backed up surgeon during procedures by passing required and requested instruments
- Established and maintained sterile field during operating room surgical procedures
- Moved surgical equipment and instruments to cleaning areas
- Minimized infection risks by verifying sterility of supplies and instruments during surgical set up
- Managed counts for sponges, needles, and instruments before and during procedures
- Helped circulating nurse and surgical team maintain sterile environment with proper aseptic techniques
- Assisted surgeons and assistants with gowning and gloving prior to procedures
- Readied patients for procedures with proper site preparation, positioning, and draping
- Supported surgeons during operations by handing instruments, retracting tissue and cutting sutures
- Washed and sterilized equipment after procedures, using germicides and sterilizing equipment
- Maintained proper supply levels and organized tools for easy access before each surgery
- Managed sterile field during surgical procedures and employed optimal aseptic techniques
- Protected patients by monitoring conditions during procedures and responding quickly to concerns.
Licensed Massage Therapist and Licensed Cosmetologist
Sapphire Salon & Spa
03.2013 - 12.2019
- Created excellent member and guest experiences through positive, helpful attitude
- Designed massage therapy appointments based on individual needs of each client
- Filled out wellness chart documentation for each patient
- Assessed clients' soft tissue condition, joint quality, and range of motion
- Helped keep therapy room and common areas clean
- Completed professional quality massages within scope of practice and licensing
- Treated clients' conditions and injuries with muscle and soft tissue massage
- Addressed injuries, pressure points and specific medical conditions with targeted massage
- Prevented injuries with careful assessments of each client's soft tissue condition, joint quality and muscle strength
- Improved massage experience by relaxing clients with comfortable atmosphere, body oils and aromatherapy
- Handled customers' hair maintenance needs with expertise in washing, cutting, and styling hair
- Fitted, trimmed, and styled hairpieces
- Waxed, tweezed, and threaded hair to achieve desired eyebrow looks for clients
- Excited customers about beauty products with passionate advocacy for brands and techniques
- Helped customers improve hair health and appearance with better products and routines
- Kept full schedule of appointments by earning repeat business and marketing services to capture new customers
- Minimized infection risk by keeping stations and tools clean and sanitized
- Chose appropriate cuts for customers based on preferences, facial features and current fashion trends.
Licensed Massage Therapist and Licensed Cosmetologist
River City Massage & Styles
Mason City, IA
06.2003 - 02.2013
- Treated clients' conditions and injuries with muscle and soft tissue massage
- Assessed clients' soft tissue condition, joint quality, and range of motion
- Created excellent member and guest experiences through positive, helpful attitude
- Consulted with clients to gain deeper understanding of medical history and problems
- Helped keep therapy room and common areas clean
- Completed professional quality massages within scope of practice and licensing
- Designed massage therapy appointments based on individual needs of each client
- Filled out wellness chart documentation for each patient
- Educated clients on methods for improving posture, strength and flexibility
- Prevented injuries with careful assessments of each client's soft tissue condition, joint quality and muscle strength
- Improved massage experience by relaxing clients with comfortable atmosphere, body oils and aromatherapy
- Handled customers' hair maintenance needs with expertise in washing, cutting, and styling hair
- Excited customers about beauty products with passionate advocacy for brands and techniques
- Waxed, tweezed, and threaded hair to achieve desired eyebrow looks for clients
- Delivered positive customer experiences with proactive handling of requests or complaints
- Fitted, trimmed, and styled hairpieces
- Chose appropriate cuts for customers based on preferences, facial features and current fashion trends
- Maintained meticulous records on each client, noting services provided and individual preferences
- Helped customers improve hair health and appearance with better products and routines.
Education
Certified Surgical Technologist -
NIACC and Kirkwood
Mason City, Iowa08.2019
Licensed Massage Therapist -
Iowa College of Natural Health
Clear Lake, Iowa09.1996
Licensed Cosmetologist -
Iowa School of Beauty
Mason City, Iowa10.1990
Skills
- Updating Medication Histories
- Pharmacist Support
- Medication Dispensing
- Prescription Verification
- Filling Prescriptions
- Workflow Optimization
- Continuous Learning
- Supply Restocking
- Verifying Orders
- Receiving Incoming Supplies
Timeline
Certified Pharmacy Technician
Walgreens
04.2022 - Current
Certified Surgical Technologist
MCRHC
12.2020 - 04.2022
Licensed Massage Therapist and Licensed Cosmetologist
Sapphire Salon & Spa
03.2013 - 12.2019
Licensed Massage Therapist and Licensed Cosmetologist
River City Massage & Styles
06.2003 - 02.2013
Certified Surgical Technologist -
NIACC and Kirkwood
Licensed Massage Therapist -
Iowa College of Natural Health
Licensed Cosmetologist -
Iowa School of Beauty
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