Kimberly Fogel
Fircrest,WA
Overview
29
29
years of professional experience
Work History
Front Desk Coordinator
WA Gastroenterology
Tacoma, WA
01.2006 - Current
- Assisted with scheduling tests or other procedures as requested by physicians or other healthcare providers.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Processed patient payments and scanned identification and insurance cards.
- Ordered and maintained supply inventory for medical office.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
Shift Leader
Jack in the Box
Tacoma, WA
08.1995 - 06.2003
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Adhered to all health code regulations while preparing food items for customers.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
Associate of Applied Science - Medical Receptionist
Tacoma Community College
Tacoma, WA06-2005
Certificate - Medical Insurance Claims and Word Processing
BCTI
Tacoma, WA12-1993
Skills
- Adapts quickly to change, and is a quick learner
- Thrives on challenges and new opportunities
- Is reliable, and resourceful; can be counted on to get the job done
- Is committed to professionalism
- Displays strong public relations skills
- Detail-Oriented
Timeline
Front Desk Coordinator
WA Gastroenterology
01.2006 - Current
Shift Leader
Jack in the Box
08.1995 - 06.2003
Associate of Applied Science - Medical Receptionist
Tacoma Community College
Certificate - Medical Insurance Claims and Word Processing
BCTI