Kimberly Fudge
Tallahassee,FL
Summary
Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction and streamlining operations. Skilled in POS systems and adept at fostering customer experiences, demonstrated through strategic merchandise displays and efficient issue resolution. Achieved significant improvements in store efficiency and sales, showcasing strong leadership and operational expertise.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Diligent [Desired Position] with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff tra
Overview
29
29
years of professional experience
Work History
Assistant Store Manager
Walmart
10.2000 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Group Home Worker
Vermillion Boys Group Home
01.1999 - 06.2000
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Served as an advocate for group home residents when communicating with family members or other external parties involved in their care.
- Assisted residents in achieving personal growth goals through coaching sessions or therapeutic interventions as appropriate based on individual needs assessment results.
- Offered emotional support to residents during difficult moments, helping them cope with challenges in a healthy manner.
Insurance Specialist II
Angency Health Care Administration
01.1996 - 06.1998
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
Education
Associate of Science - Criminal Justice
Tallahassee Community College
Tallahassee, FLSkills
- Customer experience
- Store operations
- Stock management
- POS systems operations
Accomplishments
I've been the Store Community Champion for 2023-2024 And currently selected for 2025.
Timeline
Assistant Store Manager
Walmart
10.2000 - Current
Group Home Worker
Vermillion Boys Group Home
01.1999 - 06.2000
Insurance Specialist II
Angency Health Care Administration
01.1996 - 06.1998
Associate of Science - Criminal Justice
Tallahassee Community College
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