Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Kimberly Garcia

Hyattsville,MD

Summary

Compassionate and reliable individual with experience in patient transportation roles. Strengths include effective communication, ability to prioritize tasks in high-pressure environments, and a keen focus on maintaining patient comfort and safety during transport. Previous work has made significant impact in improving operational efficiency while ensuring the highest levels of care for patients. Resourceful Lead Associate recognized for ability to complete tasks with high productivity and efficiency. Skilled in team leadership, process optimization, and project management. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and successful team collaboration.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Concierge

Greystar
Bethesda, MD
05.2024 - 11.2024
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk concierge books to provide visitors with access to relevant local information.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Addressed customer inquiries with timely and professional responses via phone, email, and in-person interactions.

School Photographer

Lifetouch School Photography
09.2023 - 05.2024
  • Our photographers provide schools and families with high-quality images, and a memorable Picture Day experience from start to finish.
  • Set up and take down photography equipment at school events.
  • Maintained studio lighting, backdrops, camera lenses, and other photography related equipment.
  • Our photographers provide schools and families with high-quality images, and a memorable Picture Day experience from start to finish.

In House Patient Transport

Holy Cross Hospital
Silver Spring, MD
09.2022 - 10.2023
  • Assists patients in and out of taxis and cars.
  • Lifts patients on and off their beds, and moves them to treatment areas and operating rooms.
  • Performs basic health care services, like measuring a patient's blood pressure and oxygen levels.
  • Assisted patients in and out of vehicles with the use of wheelchairs, stretchers, or other medical equipment.
  • Communicated with hospital personnel regarding arrival times and destinations.
  • Provided emotional support to family members of patients during transport process.

Diet Representative

Holy Cross Hospital
Silver Spring, MD
02.2022 - 09.2022
  • Maintain current records of patient diet orders, and take patient calls for room service, guiding patients through selections when necessary.
  • Served food to patient rooms as ordered, while strictly adhering to the health and sanitation guidelines.

Education

High School Diploma -

Montgomery Blair High School
Silver Spring, MD
06.2022

Skills

  • Strong leadership
  • Front desk support
  • Guest reservation management
  • Event planning experience
  • Hospitality
  • Patient-transport equipment
  • Guest experiences
  • Spanish translator
  • Excellent workflow management

Certification

Driver's License

Languages

Spanish
Professional

References

References available upon request.

Timeline

Lead Concierge

Greystar
05.2024 - 11.2024

School Photographer

Lifetouch School Photography
09.2023 - 05.2024

In House Patient Transport

Holy Cross Hospital
09.2022 - 10.2023

Diet Representative

Holy Cross Hospital
02.2022 - 09.2022

High School Diploma -

Montgomery Blair High School

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Kimberly Garcia