Kimberly Gates
H&S Companies
Pierson
2027
years of professional experience
Results-driven Payroll Supervisor with a focus on deadline management and confidential document control. Demonstrated success in implementing automated systems to streamline processes and improve client satisfaction.
Work History
Human Resource Specialist
- Managed employee records, maintaining accuracy and confidentiality of sensitive information.
- Participated in comprehensive training programs to develop skills essential for military effectiveness.
- Facilitated development and deployment of required documentation to streamline achievement and promotion initiatives.
Payroll Supervisor
12 Years 9 Months- Supervised payroll processing, ensuring compliance with federal and state regulations.
- Implemented automated payroll systems, reducing processing time and improving accuracy in wage calculations.
- Trained and mentored junior payroll staff on best practices and software usage to enhance team performance.
- Conducted regular audits of payroll records to identify discrepancies and ensure data integrity.
- Executed preparation and filing of monthly, quarterly, and annual payroll tax documents and W-2s with federal, state, and local tax authorities.
- Facilitated new employee onboarding processes, including setup, deductions, and reporting to relevant agencies.
- Managed client relationships as the main contact for multiple payroll accounts, addressing inquiries and resolving issues promptly.
- Facilitated weekly L10 team talk meetings to promote collaboration and alignment among team members.
- Collaborated in senior payroll L10 and planning meetings, providing insights to support effective payroll management.
- Developed training materials for staff on payroll policies, enhancing understanding of compliance requirements across the department.
- Assisted with system upgrades and implementation projects by providing valuable input from the perspective of a seasoned payroll professional.
- Trained and mentored junior payroll staff, fostering a collaborative team environment that focused on continuous improvement.
- Maintained employee confidence by keeping all payroll information strictly confidential while addressing concerns professionally.
- Effectively managed year-end tasks such as W-2 processing and distribution, avoiding delays and errors in reporting employee earnings to taxing authorities.
Phlebotomy/Plasma Center Technician
- Collected and processed plasma samples according to established safety protocols.
- Conducted routine equipment maintenance and calibration to ensure operational efficiency.
- Assisted donors throughout the donation process, providing support and addressing concerns.
- Monitored donor health metrics during procedures, ensuring compliance with regulatory standards.
- Documented donor information accurately in electronic records management systems.
- Trained new technicians on procedural best practices and safety measures.
- Contributed to continuous improvement efforts through participation in staff meetings, trainings, and workshops.
- Increased donor satisfaction by providing exceptional customer service during the entire donation process.
- Ensured accurate documentation for each donation, maintaining strict adherence to FDA guidelines and company protocols.
- Promoted a positive atmosphere among donors and staff, fostering strong relationships that encouraged repeat donations.
Education
High School Diploma
High School Diploma
United States Soldier
Skills
Customer relations
HR policies and procedures
Training and mentoring
Training development
Confidential document control
Year-end procedures
Tax compliance
Garnishment processing
Payroll administration experience
Payroll processing
Meeting deadlines
Skilled in Accountant's World (Payroll Relief)
Thomson Reuters ACS
Accomplishments
- Supervised team of nine staff members.
- Achieved streamlined procedural operations by completing SOP with accuracy and efficiency.
Timeline
Payroll Supervisor
H&S Companies
11.2013 - CurrentRead More
Human Resource Specialist
United States Army National Guard
Read More
Phlebotomy/Plasma Center Technician
Biolife Plasma Services
2009 - 10.2013Read More
Grand Rapids Junior College
High School Diploma
Read More
Cedar Springs High School
High School Diploma
Read More
United States Army
United States Soldier
Read More