Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Gordon

The Bronx,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level flight attendants position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Receptionist

Fontana Pharmacy
10.2020 - 01.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Answered phone promptly and directed incoming calls to correct offices
  • Responded to inquiries from callers seeking information
  • Resolved customer problems and complaints
  • Maintained confidentiality of information regarding clients and company

Customer Service Representative

Conduent
07.2008 - 08.2019
  • Investigated and resolved customer inquiries and complaints quickly
  • Responded to customer requests for products, services, and company information
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
  • Promptly responded to inquiries and requests from prospective customers

Education

Bachelors in Secondary Education - Physical Education

Church Teachers’ College
Mandeville,Jamaica
05.2023

High School Diploma -

Holmwood Technical High, Examination
Jamaica
06.2019

Skills

  • Fluent in English
  • Excellent Verbal and Written Communication skills
  • Quick Learner
  • Great at multitasking

Timeline

Receptionist

Fontana Pharmacy
10.2020 - 01.2021

Customer Service Representative

Conduent
07.2008 - 08.2019

Bachelors in Secondary Education - Physical Education

Church Teachers’ College

High School Diploma -

Holmwood Technical High, Examination

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Kimberly Gordon