Kimberly Granillo
El Paso
Summary
Motivated professional experienced in the food service industry. Skilled in training new staff, managing cash transactions, and delivering high-quality service. Committed to creating welcoming environments that enhance guest experiences.
Overview
2
2
years of professional experience
Work History
Server
Dave & Buster's
El Paso, TX
04.2025 - Current
- Assisted in training new servers on menu items and service protocols.
- Resolved customer complaints efficiently, improving overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Applebee's Grill + Bar
Horizon City, TX
02.2024 - 12.2024
- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Accurately processed orders and managed transactions using point-of-sale system.
- Maintained cleanliness and organization of dining area to promote a welcoming atmosphere.
Education
Associate of Arts - Cognitive Psychology
El Paso Community College
El Paso, TXHigh School Diploma -
Horizon High School
Horizon City, TX06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Dave & Buster's
04.2025 - Current
Server
Applebee's Grill + Bar
02.2024 - 12.2024
Associate of Arts - Cognitive Psychology
El Paso Community College
High School Diploma -
Horizon High School