Kimberly Gray
Chardon,OH
Summary
Enthusiastic and adept at working with colleagues and customers of all backgrounds. Takes initiative, fosters teamwork and has clear communication skills with strong problem solving and planning skills.
Overview
20
20
years of professional experience
Work History
Senior Vice President of Marketing
Zelman & Associates
10.2007 - Current
- Increased brand awareness by developing and executing comprehensive marketing campaigns.
- Enhanced customer engagement with consistent messaging across multiple channels, including social media, email, and print.
- Led cross-functional teams in the development of creative assets for integrated marketing campaigns.
- Collaborated with senior executive leadership to set strategic marketing goals aligned with overall business objectives.
- Revitalized firm awareness via rebranding efforts.
- Supported business development efforts and coordinated with marketing team on special campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Implemented key initiatives and activities aligned with brand strategy and brand advocacy.
- Preserved brand integrity by monitoring consistency and quality of marketing content.
- Improved website visibility through development and implementation of SEO strategies.
Operations Coordinator
Aurum Wealth Management
02.2007 - 10.2007
- Provided direction and guidance to internal teams in order to achieve targets.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Scheduled meetings for senior management team and booked conference rooms.
- Streamlined operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
Associate
Column Financial - Credit Suisse
11.2006 - 02.2007
- Managed customer relationships through communication and helpful interactions.
- Produced strategic market sector presentations.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Associate
Bernstein Global Wealth Management
11.2005 - 11.2006
- Enhanced portfolio performance by conducting thorough financial research and analysis.
- Collaborated with cross-functional teams to develop comprehensive due diligence reports for potential investments.
- Ensured regulatory compliance by maintaining detailed documentation of investment decisions and transactions.
- Cultivated client relationships through high levels of direct communication to maintain customer loyalty.
- Coordinated with financial advisors to develop long-term investment strategies.
Personal Banker
Huntington National Bank
08.2003 - 11.2005
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
- Expanded customer base by consistently meeting referral goals through networking events and community outreach initiatives.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Ranked #8 in the company among bankers for performance and exceeding sales goals.
Education
Bachelor of Arts - Police Science
The Ohio State University
Columbus, OH06.2001
Skills
- Cross-Functional Collaboration
- Team Leadership
- Event Planning
- Strategic and Proactive Thinker
- Strong Time Management
- E-Mail Marketing Campaigns
Interests
Mentoring College Students, Volunteering, Golfing, Soccer and Traveling
Timeline
Senior Vice President of Marketing
Zelman & Associates
10.2007 - Current
Operations Coordinator
Aurum Wealth Management
02.2007 - 10.2007
Associate
Column Financial - Credit Suisse
11.2006 - 02.2007
Associate
Bernstein Global Wealth Management
11.2005 - 11.2006
Personal Banker
Huntington National Bank
08.2003 - 11.2005
Bachelor of Arts - Police Science
The Ohio State University
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