Kimberly Green

Improved patient satisfaction by consistently providing efficient and accurate blood draws.

Streamlined the phlebotomy process for better time management and increased daily test completion rates.

Maintained compliance with safety protocols, minimizing workplace accidents and needlestick injuries.

Established strong relationships with patients through compassionate care and excellent bedside manner.

Achieved high customer satisfaction scores by addressing concerns promptly and professionally.

Labeled transfer tubes and followed exact directions for handling and storing specimens for transport. Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results. Centrifuged blood samples as outlined in clinical protocols. Upheld HIPAA compliance through careful management of confidential patient records and lab results. Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.

• Fostered a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
• Interviewed, hired and trained lab technicians to perform experiments and analyze results.
• Maintained an organized inventory system for lab supplies, reducing waste and saving on procurement costs.
• Kept laboratory in compliance with applicable guidelines and laws.

• Upheld HIPAA compliance through careful management of confidential patient records and lab results.
• Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
• Centrifuged blood samples as outlined in clinical protocols.
• Maintained a clean and safe work environment, adhering to infection control policies and procedures.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.

• Served as the laboratory lead and provided support and training to new staff members
• Worked with a variety of patients from infants to the elderly utilizing first-rate interpersonal and customer service skills.
• Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.

• Traveled to perform venipuncture samples on patients for analysis and transfusion
• Operation blood spinning machines, as well as enter data using hospital and medical software for record keeping purposes
• Clearly mark blood samples, document specimens, and prepare for medical professional
• Follow rigid safety standards to ensure personal safety, and safety of others per hospital policies and procedures
• Work with a variety of patients from infants to the elderly utilizing first-rate interpersonal and customer service skills.