Kimberly Harris
Summary
Experienced in providing customer service within fast-paced environments, effectively taking orders and serving food and beverages to guests. Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for patrons. Collaborated with kitchen staff to ensure timely preparation and delivery of menu items, enhancing overall guest satisfaction. Demonstrated strong communication skills by addressing customer inquiries and resolving issues efficiently.
Overview
20
20
years of professional experience
Work History
Server
Casino Pauma
Pauma Valley, California
04.2025 - Current
- Provided exceptional customer service by promptly taking orders and serving food and beverages to guests.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for patrons.
- Collaborated with kitchen staff to ensure timely preparation and delivery of menu items to enhance guest satisfaction.
- Demonstrated effective communication skills while addressing customer inquiries and resolving issues swiftly.
Clerk
USPS
Temecula, California
08.2020 - 02.2025
- Processed and sorted incoming mail efficiently, ensuring timely delivery for all customers in designated areas.
- Maintained accurate records of transactions and services, enhancing reliability and improving customer satisfaction.
- Assisted customers with inquiries and services, fostering a welcoming atmosphere and ensuring smooth operations.
- Assisted customers with inquiries and complaints in a professional manner.
Server
Pechanga Resort Casino
Temecula, California
02.2018 - 05.2020
- Provided exceptional customer service by promptly taking orders and serving food and beverages to guests.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for patrons.
- Collaborated with kitchen staff to ensure timely preparation and delivery of menu items to enhance guest satisfaction.
- Processed guest payments accurately and efficiently, contributing to smooth operations during peak hours.
Server
Albert's Restaurant at the San Diego Zoo
San Diego, California
06.2006 - 05.2017
- Provided exceptional customer service by promptly taking orders and serving food and beverages to guests.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for patrons.
- Collaborated with kitchen staff to ensure timely preparation and delivery of menu items to enhance guest satisfaction.
- Processed guest payments accurately and efficiently, contributing to smooth operations during peak hours.
Skills
- Customer service
- Order taking
- Food and beverage service
- Payment processing
- Guest satisfaction
- Time management
- Team collaboration
- Positive and professional
Timeline
Server
Casino Pauma
04.2025 - Current
Clerk
USPS
08.2020 - 02.2025
Server
Pechanga Resort Casino
02.2018 - 05.2020
Server
Albert's Restaurant at the San Diego Zoo
06.2006 - 05.2017