Kimberly Heeter
Saint Marys,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Practice Manager
Penn Highlands Healthcare
2023.03 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Ordered all office supplies and kept check on inventory levels.
- Provided supervision and management to team of support personnel.
- Trained interns and newly hired team members on office procedures and computer system.
Regulatory Lab Coordinator
Penn Highlands Healthcare
2022.08 - Current
- Provided technical guidance and training to laboratory staff.
- Performed moderate complexity testing by preparing specimens for analysis and maintaining assay quality.
- Investigated and resolved issues related to laboratory processes and procedures.
- Developed and implemented standard operating procedures to verify quality control.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
- Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
LPN Office Nurse
Penn Highlands Saint Marys Q Care
2021.02 - Current
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Education
Technology Diploma - Practical Nursing
Clearfield County Career And Technology Center
Clearfield, PA06.2020
GED -
Dubois Area Senior High School
Dubois, PA06.2006
Skills
- Continuous Improvement
- Electronic Health Records
- Policy and Procedure Development
- Resource Utilization
- Workflow Management
- Practice Management
- Payroll Administration
- Schedule Management
- New Hire Training
- Regulatory Compliance
- Supplies Ordering
- Client Consulting
- Strategic Planning
Certification
- BLS Certified - American Heart Association - 2/22/2022-2/2024
- 5 year Background Check (Fingerprints), Pennsylvania - 2/1/26
Timeline
Practice Manager
Penn Highlands Healthcare
2023.03 - Current
Regulatory Lab Coordinator
Penn Highlands Healthcare
2022.08 - Current
LPN Office Nurse
Penn Highlands Saint Marys Q Care
2021.02 - Current
Technology Diploma - Practical Nursing
Clearfield County Career And Technology Center
GED -
Dubois Area Senior High School
- BLS Certified - American Heart Association - 2/22/2022-2/2024
- 5 year Background Check (Fingerprints), Pennsylvania - 2/1/26
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